Shaikh Shoeb

Customer-focused and target-driven Sales Executive with over 3+ years of combined experience in smartphone retail sales, consumer electronics merchandising, and store operations. Demonstrated track record in understanding customer requirements, delivering persuasive product demonstrations for major multi-brand smartphones (Apple, Samsung, Vivo, Oppo, OnePlus, Xiaomi), upselling premium accessories, extended warranties, and processing instant customer EMI/finance options. Combines strong interpersonal skills with technical aptitude (B.Sc.

Computer

Science) and POS/Excel data handling to maximize revenue and build long-term customer trust.

Mobile Sales Executive / Smartphone Consultant at Digital Mobile Hub & Electronics Store (2024-07 – Present)

• Drive counter sales for leading multi-brand smartphones (Apple, Samsung, OnePlus, Vivo, Oppo, Realme, Xiaomi), consistently exceeding monthly individual sales targets by 15%.
• Perform interactive product demos, comparing processor speeds, camera capabilities, battery life, and software features to guide buyers toward optimal model selection.
• Boost store average basket value by upselling high-margin accessories (TWS earbuds, smartwatches, fast chargers, tempered glass, cases) and mobile insurance/extended warranty plans.
• Assist walk-in customers with seamless on-spot device setup, SIM activation, contact/data transfer, and quick mobile troubleshooting.
• Facilitate instant customer loan approvals and flexible EMI financing schemes via Bajaj Finserv, TVS Credit, and debit/credit card POS terminals.

Retail Sales & Inventory Associate at AIZONE Mall (2021-06 – 2024-06)

• Welcomed hundreds of daily retail shoppers, proactively assisted customer inquiries, promoted current discount campaigns, and achieved consistent customer satisfaction ratings.
• Managed retail floor display layouts and shelf replenishment to ensure high visibility of featured and promotional products.
• Handled inventory control across 4,000+ SKUs, preventing stockouts during peak shopping periods and maintaining a 98.5% inventory record accuracy.
• Operated computerized POS checkout billing systems, managing accurate cash, UPI, and card payments with zero end-of-day register discrepancies.

Field Customer Service & Technical Support at Aquaguard RO/UV Systems

• Delivered on-site product installation, client consultations, and technical troubleshooting while maintaining high customer service standards.
• Educated clients on product maintenance schedules, successfully cross-selling replacement filters and annual maintenance contracts (AMC).

B.Sc. Computer Science in Computer Science – Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2025)

HSC (12th Science Stream) in Science – Aurangabad Board (2018)

SSC (10th) – Aurangabad Board (2016)