Shaista Eram
Dynamic IT graduate offering a unique blend of technical literacy and strong communication skills
Talent
Nongpoh, MeghalayaMember since June 1, 2026
Web ScrapingMongoDBNext.jsTailwind CSSReact Responsive CarouselFaster R-CNNApplication Support & Incident ManagementApplication Troubleshooting & Root Cause AnalysisNetwork Performance Monitoring (Open-Source Tools)Email-Based Support & Ticket HandlingKnowledge Base Development & DocumentationSLA & Support Process AdherenceCross-Functional Team CollaborationUser Support & Issue Resolution
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Web ScrapingMongoDBNext.jsTailwind CSSReact Responsive Carousel
About
Dynamic IT graduate offering a unique blend of technical literacy and strong communication skills. Adept at understanding client needs, analysing data, and resolving issues efficiently. Eager to excel as an entry-level Relationship Manager by building strong customer trust and driving brand loyalty.
Experience
Web development intern - NeoDocto - Remote
(2023-02 - 2023-04)
- Analysed problems and worked with teams to develop solutions.
- Sorted and organised files, spreadsheets, and reports.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Education
Bachelors of Technology - Information technology - Shadan women's college of engineering & technology (Affiliated to JNTUH) (2020 - 2024)
