Sale executive
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Dedicated and customer-focused professional with experience in customer service operations, billing management, auction operations, backend administration, and client coordination. Proven ability to resolve customer queries efficiently, manage invoicing processes, coordinate Pan India scrap auctions, and maintain accurate operational records. Strong communication, problem-solving, and administrative skills with hands-on experience in corporate environments.
Customer Service Representative (Senior Handling Role) at BSES Yamuna Power Limited (2024-12 – 2025-05)
Handled customer queries and complaints professionally through calls and direct interaction. Assisted customers in resolving electricity billing and service-related issues promptly. Maintained monthly electricity bill records and billing corrections.
Auction Operations Executive / Auction Manager at Global E-Auction Pvt. Ltd. (2025-06-20 – 2026-01)
Conducted scrap auctions for clients across Pan India. Managed complete auction operations from listing to final closure. Handled official email communication related to auctions, clients, and bidders.
Bachelor of Commerce in Commerce – Ram Chameli Chaddha Vishwas College (2022)
Bachelor of Laws in Law – CCS University, Ghaziabad
