Shalini E

SOC Analyst with 4 years of experience in 24×7 security monitoring, alert triage, and incident response using SIEM tools including Splunk ES and Sumo Logic. Experienced in investigating phishing emails, suspicious URLs, and attachments through email header analysis and SPF/DKIM/DMARC validation. Skilled in log analysis, IOC investigation, threat intelligence analysis, and incident management using ServiceNow.

Strong understanding of MITRE ATT&CK framework, incident response lifecycle, and enterprise SOC operations.

SOC Analyst at ZeroFox (2022-06 – Present)

• Monitored, analyzed, and responded to security alerts across enterprise environments using Splunk ES and Sumo Logic in a 24x7 SOC environment.
• Triaged alerts, investigated suspicious activities, and escalated incidents/tickets to respective assignment queues via ServiceNow, Jira ticketing tool for timely resolution.
• Performed phishing investigations by analyzing user-reported emails, URLs, headers, and attachments; blocked malicious IPs and domains to prevent compromise.
• Examined endpoint alerts, identifying root causes and recommending remediation actions
• Carried out daily log ingestion health checks, ensuring successful data flow and promptly reported any missed ingestions.
• Reduced alert noise by analyzing false-positive alerts (Technical and Functional) caused by security tools or human errors, identifying root causes, and implementing corrective actions.
• Collaborated with platform or cross-functional teams to ensure coordinated and timely resolution of security incidents.
• Prepared weekly and monthly incident summary and KPI reports for management review.
• Assisted in raising security exceptions for temporary or permanent whitelisting activities, ensuring compliance with organizational policies.
• Monitored for zero-day vulnerabilities and sent out security advisories via email across the environment to notify stakeholders of potential threats, recommending mitigation or elimination actions.
• Assisted L2s in preparing Standard Operating Procedures (SOPs) and provided knowledge transfer sessions to new SOC team members.

Bachelor of Engineering in BE – Jansons Institute Of Technology

Research Analyst – Zinnov Management Consulting