Shalini N

Experience in health operation for 1.8 years, managing customer activity, addressing technical issues and maintaining system operations. Skilfully assessed operational procedures, providing hands-on experience analysing records and investigating complex troubleshooting issues. Accomplished expert navigating latest compliance regulations and service-level agreements, maintaining strict compliance with updated standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Operations Management - Accenture Solutions Private Limited

(2024-08 - 2026-03)

• Operations management in Accenture which is overseeing day by day with the practices that directly impact the client experience and organizational goals.
• My responsibilities which include reviewing and verifying an information which is need to process information against company specifications, entering and providing details, maintaining the accurate a documentation.
• I have been part of the QC (Quality control) Teams where supported the team, contributed effectively, handled all assign's tasks with responsibility and performed throughout the work done.
• I also verify the provider credentials such as license number and NPI's, ensuring compliance with the state and plan eligibility requirements.
• Additionally, I process the data electronically to manage charges, payment, denials and adjuncts.
• Through this experience, I have strengthened my ability to work collaboratively, maintain quality standards, and deliver reliable results.

Internship - MIS - Wheels India

(2022-07 - 2022-08)

• MIS roles involve collecting, analysing, and managing data to prepare reports and dashboards that help organizations track performance and mainly using tools like Excels, while also supporting operations, billing and data validation processes.

Bachelor Degree In commerce - corporate secretaryship - Anna Adarsh College for Women's (2020 - 2023)