Shalini R

Medical Billing

Senior AR Analyst and Caller

(2020-01 - 2026-12)

Medical Billing

• Insurance Follow-Up: Calling insurance payers (or using portals/IVR) to check the status of pending claims.
• Denial Management: Analyzing denial reasons, identifying errors (e.g., coding, authorization), and initiating corrective actions or resubmissions.
• Account Resolution: Negotiating with insurance representatives for maximum, timely reimbursement.
• Documentation: Accurately recording all call outcomes, actions taken, and patient account updates in the billing system.
• Aging Report Analysis: Reviewing accounts receivable aging reports to prioritize high-value or long-outstanding claims.
• Regulatory Compliance: Adhering to HIPAA guidelines and maintaining patient confidentiality.

Bachelor of Computer Applications - Bhaktavatsalam Memorial College for women (2016-01 - 2019-12)

HSC - IHM Girls Hr. Sec School (2015-01 - 2016-12)

SSC - IHM Girls Hr. Sec School (2013-01 - 2014-12)