Shalu Morya

Im Shalu morya from New Roshan Pura Najafgarh New Delhi -110043

My Mobile no:-9716888204

Email: - shalumorva9716@gmail.com

CAREER OBJECTIVE:-

Working with an organization where 1 can prove my abilities and grow with the organization and give my best contribution in achieving the goals of the organization.

WORK EXPERIENCE

•1 year experience as a compliance executive in india shelter finance corporation.

• Currently Working with SRC Fleet and Facilities Management Private Limited (Gurgaon) as Operation & Reservation Executive Since June 2023.

Roles & Responsibilities:

• Create and manage cab bookings using Indecab and MoveInSync Rentiz platforms.

•Handle PAN India booking operations and coordinate with vendors for timely cab allocation and dispatch.

• Send booking confirmations and updates to clients via email & WhatsApp.
• Communicate with clients regarding delays, schedule changes, and service feedback.
• Track cabs in real time to ensure timely pickups and smooth operations,
• Maintain daily operational expenses and related records.
• Handle customer queries and provide prompt resolutions.

•Monitor and maintain driver attendance records.

• Ensure driver compliance with company policies and maintain all required documentation.
• Coordinate with drivers and vendors to ensure smooth day-to-day transport operations.
• Maintain high service quality and support on-time transportation for corporate clients.

• 12t passed from CBSE Board
• Passed BA(Prog) from Delhi University
• Passed MA From IGNOU