Shambhavi Khatwate

Results-driven travel professional with 10+ years of experience across leisure, corporate, and visa services. Proven expertise in designing customized travel itineraries, managing vendor negotiations, handling group and MICE travel, and delivering high-value customer experiences. Strong business owner background with skills in sales growth, budgeting, operations, and leadership. Known for exceeding targets, building client trust, and driving repeat business.

Owner - Shri Vijaylaxmi Tours & Travels

(2022-12 - 2025-04)

• Founded and managed full-service travel agency handling leisure, corporate, and group travel.
• Designed customized domestic and international holiday packages.
• Coordinated with DMCs and vendors to negotiate competitive pricing.
• Planned MICE travel programs and corporate itineraries.
• Arranged air tickets, hotels, rail passes, visas, and theme park entries.
• Developed growth strategies and budget-friendly packages.
• Liaised with government officials for future travel initiatives.
• Maintained strong customer satisfaction and repeat clientele.

Visa Executive - Riya Tours & Travels

(2020-02 - 2020-04)

• Handled multiple visa categories and application processes.
• Verified documentation and ensured compliance.
• Followed up with embassies and clients for application status.
• Maintained accurate case records.

Junior Sales Executive - Cox & Kings Pvt. Ltd.

(2018-12 - 2019-09)

• Managed daily client inquiries and holiday bookings.
• Created cost-effective outbound travel itineraries.
• Achieved aggressive sales targets.
• Sold high-volume holiday packages.
• Strengthened customer relationships to boost conversions.

Visa Officer - VFS Global Services

(2018-01 - 2018-12)

• Processed visa applications for France, Germany, and Czech Republic.
• Conducted document scrutiny and biometric collection.
• Upsold value-added services.
• Maintained data accuracy and application tracking.

Telecaller - Valencia Club Holidays

(2017-08 - 2018-01)

• Generated leads and sold holiday packages.
• Met daily call and revenue targets.
• Scheduled client meetings and conducted on-site visits.
• Maintained strong follow-up with prospects.

Front Desk Officer - NN Travel World (Kesari Tours Pvt. Ltd.)

(2015-01 - 2017-07)

• Managed reception operations and visitor handling.
• Coordinated appointments, bookings, and inquiries.
• Assisted with administrative work and record-keeping.
• Handled customer complaints professionally.
• Ensured security procedures and front office efficiency.

B.Com. Hubli, Karnataka