Shameel Ahmed

A Salesforce Technical Consultant with 4.6+ years of experience designing, developing, and implementing Salesforce solutions to connect different business requirements. Experienced in Salesforce Sales Cloud, Service Cloud, and Consumer Goods Cloud, with a strong background in Salesforce Flows, Apex, Lightning Web Components (LWC), and Aura. Demonstrates expertise in customizing Salesforce to enhance user experience.

Adept at collaborating with cross-functional teams to translate business requirements into technical solutions. Skilled in data migration, integration, and automation, with a deep understanding of Salesforce's declarative tools. Strong problem-solving abilities and a deep passion for utilizing Salesforce technology to drive digital transformation and accelerate business growth.

Salesforce Technical Consultant at ABSYZ Software Consulting Pvt. Ltd. (2024-04 – Present)

Led Salesforce full lifecycle implementations including development, data migration, testing, and deployment. Collaborated with stakeholders to gather business requirements and deliver scalable solutions. Authored technical design documents and integration architectures. Implemented Salesforce best practices and drove continuous improvement.

• Led Salesforce full lifecycle implementations including development, data migration, testing, and deployment, ensuring project delivery on time and within budget.
• Collaborated with stakeholders to gather detailed business requirements, facilitating development of scalable Salesforce solutions tailored to client needs.
• Authored over technical design documents, integration architectures, and process flows, clarifying project specifications and reducing ambiguities.
• Implemented Salesforce best practices and introduced platform innovations, driving continuous improvement and increasing system efficiency by 98%.
• Conducted several workshops and trained 200+ users to increase adoption of Salesforce reports and dashboards, enhancing data visibility.
• Provided technical support resolving client issues, reducing downtime and boosting overall client productivity.
• Supported sales teams in closing deals by delivering timely technical expertise and resolving customer concerns, contributing to revenue growth.
• Managed projects simultaneously under tight deadlines, improving on-time delivery rate through effective prioritization and organization.

Senior Software Engineer at ABSYZ Software Consulting Pvt. Ltd. (2023-04 – 2024-03)

Developed and configured Salesforce solutions including custom objects, flows, Apex classes, triggers, validation rules, and email templates. Integrated Salesforce with Slack for automated notifications. Enhanced software functionality and mentored junior developers.

• Developed and configured Salesforce solutions, including custom objects, flows, Apex classes, triggers, validation rules, and email templates, enhancing user experience and system functionality.
• Integrated Salesforce with Slack for automated notifications and alert management across platforms.
• Enhanced software functionality by identifying and resolving complex technical issues.
• Executed SOQL/SOSL queries while implementing role hierarchies and managing profiles to enhance system security.
• Participated in deployments using change sets and supported version control via Bitbucket.
• Contributed to testing, defect resolution, and post-production support within an agile team environment, ensuring software quality and timely issue resolution.
• Mentored junior developers, fostering professional growth and enhancing overall team productivity.

Software Engineer at ABSYZ Software Consulting Pvt. Ltd. (2022-04 – 2023-03)

Executed SOQL and SOSL queries for data extraction and analysis. Designed and created object fields, page layouts, and record types. Established master-detail relationships and implemented role hierarchies. Developed duplication rules and validation rules. Generated reports and dashboards.

• Executed SOQL and SOSL queries to extract, manipulate, and analyze data effectively.
• Designed and created object fields, page layouts, and record types in Salesforce using data modeling techniques.
• Established master-detail relationships between custom objects to enhance data integrity.
• Implemented role hierarchies to clarify organizational structures and access permissions.
• Developed duplication rules to proactively identify and prevent duplicate records, enhancing data quality.
• Created validation rules for web-to-lead forms to ensure accurate data entry from the outset.
• Generated reports and dashboards to deliver actionable insights on business performance.
• Integrated new technologies into existing systems, improving overall capabilities and performance.

Software Engineer Intern at ABSYZ Software Consulting Pvt. Ltd. (2021-09 – 2022-03)

Developed reusable components to reduce development effort. Implemented debugging strategies to minimize software defects. Executed SOQL and SOSL queries. Utilized Salesforce automation tools. Created reports and dashboards. Trained on Apex, LWC, Aura, and automation tools.

• Developed reusable components to reduce development effort across multiple projects.
• Implemented debugging strategies to minimize software defects and enhance system reliability.
• Executed SOQL and SOSL queries to extract and analyze data, enabling informed decision-making.
• Utilized Salesforce automation tools to streamline processes, contributing to overall project efficiency.
• Created reports and dashboards to enhance data visibility and support strategic initiatives.
• Trained on Apex, LWC, Aura, and various automation tools to support internal projects.
• Contributed to internal projects, gaining hands-on experience with Salesforce technologies.

B.Tech/B.E. in Computer Science and Engineering – Mangalore Institute of Technology & Engineering (2017 – 2021)

Senior Secondary (XII) in Computer Science – St.Raymonds PU College (2015 – 2017)

Secondary (X) in Science – Ideal High School (2012 – 2015)