Shamima Abdul

Results-driven Academic Manager with experience in academic operations, faculty coordination, and student performance management. Demonstrated ability to streamline processes, improve operational efficiency, and support institutional growth through structured planning and KPI-driven execution. MBA-qualified professional with a growing focus on Agile project methodologies and process standardisation to enhance governance and performance outcomes.

Academic Manager at IMSTP (2025-01 – Present)

• Lead academic operations for students across royal college UK programmes.
• Supervise faculty members and coordinate academic planning cycles.
• Designed performance tracking framework improving student retention by 85%.
• Streamlined grievance resolution process, reducing turnaround time by 80%.
• Present academic performance analytics to senior management.

Academic Coordinator at IMSTP (2023-01 – 2025-12)

• Coordinated scheduling, faculty allocation, and examination planning.
• Monitored student attendance and academic progress metrics.
• Acted as primary liaison between students, faculty, and administration.
• Supported implementation of structured academic processes

Virtual Assistant – Real Estate Operations at ERS (2021-10)

• Managed property listing databases across CRM platforms, ensuring 100% data accuracy.
• Coordinated property viewings, client communications, and follow-ups, improving response turnaround time.
• Prepared comparative market analysis reports to support pricing decisions.
• Assisted in lead qualification and pipeline tracking for sales agents.
• Drafted property descriptions and digital marketing content for listings.
• Maintained documentation for lease agreements and transaction records.

Master of Business Administration in Logistics & Supply Chain Management – SRM University (2026)

Bachelor of Business Administration in AAM – Bharathiar University (2019)