Shamli Upadhye
PROJECT MANAGER & CORDINATOR
Nagpura, BilaspurMember since June 26, 2023
Manual Testing – Functional, Regression, UATProduction Support – L1/L2Incident HandlingRoot Cause Analysis & Ticket ClosureSQL & PL/SQL – Data Validation & QueryingISO 8583 – Transaction Message AnalysisPayment Domain – Card Transaction Lifecycle (Prepaid, Credit, Debit)UAT Coordination – Test Sign-off & Defect Tracking
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About
Experienced IT professional with 8.3 years in the Payments domain with core expertise in manual testing, production support, client coordination, and application issue resolution. Proficient in transaction monitoring, UAT, SQL, and payment system testing. Seeking to transition into a focused role in Software Testing or Production Support, leveraging strong analytical and troubleshooting skills.
Experience
Project Manager - Euronet Worldwide
(2024-02)
- Managing production support and delivery for Axis Bank, Nium, EbixCash, and PPI
- Led requirement analysis, UAT planning, and effort estimation
- Coordinated patch deployment and provided RCA for incidents
Project Coordinator - UST Global–Silicon Valley Bank
(2022-09 - 2023-08)
- Managed compliance issues, vulnerability reports, and patch tracking
- Maintained production dashboards using Splunk; supported testing reports
Project Analyst - Mastercard [Artech Info systems]
(2021-10 - 2022-09)
- Handled live transaction issues, decline analysis, chargeback, and disputes.
- Performed test validations and endpoint log tracking.
Project Coordinator - Yalamanchili Software Export Ltd.
(2017-02 - 2021-08)
- Worked on testing & production issues for prepaid card systems (Europe clients)
- Coordinated with QA & dev teams on patch testing, UAT, and client sign-off
- Monitored ISO 8583 transaction flows and handled live incident
Education
B.E. - INFORMATION TECHNOLOGY - NAGPUR UNIVERSITY (2018 - 2021)
Skills
PROJECT MANAGER & CORDINATOR
