Shamsudheen Thekkil

Data analyst | Business Analyst

Talent

TirurMember since July 28, 2026

SQLPythonMicrosoft ExcelPivotTablesPower BITableau

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SQLPythonMicrosoft ExcelPivotTablesPower BI

About

A highly analytical and results-oriented professional transitioning from a successful career in aviation business operations to a Data Analyst role. Proven ability to leverage data for process optimization, enhance customer satisfaction, and drive business growth. Equipped with a strong foundation in SQL, Python, Excel, Power BI, and Tableau, I am eager to apply my analytical acumen and newly acquired technical skills to translate complex datasets into actionable insights and support data-driven decision-making within a dynamic organization in the Gulf region.

Experience

Retail Business Analyst at POZES (2022-06 – Present)

Conducted in-depth analysis of sales data and customer purchasing behaviors using advanced Excel functions and POS system data, identifying key trends that informed strategic decisions.
Developed and implemented data-driven strategies for product placement and promotional campaigns, resulting in a quantifiable 15% increase in mobile accessory sales.
Extracted and analyzed Key Performance Indicators (KPIs) from various data sources to monitor business performance and identify areas for operational improvement.
Collaborated closely with store managers and key stakeholders to gather business requirements, translating them into detailed analytical reports and dashboards.
Improved sales forecasting accuracy by 10% through the development of more robust performance reports and predictive models.

Sales And Business Operations at TFS - Chennai International Airport (2020-02 – 2022-05)

Managed customer relations at Chennai International Airport, enhancing client satisfaction through effective communication and problem resolution.
Streamlined business operations by coordinating between multiple departments, resulting in a 15% increase in process efficiency.
Prepared and presented regular operational reports using Microsoft Excel, highlighting key metrics and performance trends to senior management.
Monitored operational KPIs, proactively identified deviations from targets, and escalated critical issues to ensure timely and effective resolution, minimizing impact on business operations.