Shankar Pradhan

Results-driven Oracle Cloud HCM Consultant and HR Operations Specialist with extensive experience in implementation, functional configuration, and optimization across OTL (Time and Labor), Core HR, Benefits, Redwood migration, Helpdesk, and Compensation modules. Demonstrated expertise in stakeholder management, end-to-end HR processes, payroll inputs, benefits integration testing, and data-driven HR analytics. Proven track record of driving process efficiency, cost optimization, and automation in fast-paced corporate environments.

Team Lead at Accenture (2026-01 – Present)

• Assigned to a major Oracle HCM Benefits integration testing project, leading end-to-end testing cycles and validation workflows.
• Managed and executed the evaluation of Life Events processing to ensure accurate coverage changes, enrollment eligibility, and automated trigger rules across diverse employee demographics.
• Retrieved and extracted outbound integration test reports directly from OCI Block Storage to support data verification and compliance audits.
• Validated generated integration test output reports against live data on the Oracle Cloud HCM Benefits user interface to ensure seamlessly aligned carrier file feeds.
• Collaborated closely with cross-functional technical and functional teams to resolve integration errors, edge-case discrepancies, and data mismatches.

Consultant at KPMG Assurance and Consulting Services LLP (2025-06 – 2026-01)

• Assigned as Consultant across 2 major projects focused on Oracle Cloud HCM OTL, Helpdesk, and Touchpoints modules, as well as driving UI migration from Responsive pages to Redwood across Core HR, ORC, Compensation, Goals & Performance, and Learn modules.
• Led project implementations to ensure high-quality delivery of functional configurations aligned with business needs.
• Partnered with client stakeholders to gather functional requirements and architect customized Oracle HCM Cloud solutions.
• Conducted detailed feasibility studies for software enhancements and recommended operational optimization strategies.
• Authored and maintained technical documentation, including end-to-end configuration guides and troubleshooting manuals.
• Delivered interactive training workshops to stakeholders and client teams, fostering high system adoption rates.
• Supported post-implementation defect resolution and implemented proactive solutions to minimize downtime.

Senior Cloud Analyst (OTL Functional Consultant) at Oracle India Private Ltd (2022-05 – 2025-05)

• Served as Functional Consultant for HCM OTL Module across multiple implementations; served as Offshore Lead for 2 key client projects (City School District & Power Sector Company).
• Assigned to 2 end-to-end implementation projects and led an internal initiative focused on configuration automation.
• Collected, analyzed, and translated complex customer requirements into optimized cloud system designs.
• Executed end-to-end OTL configurations, encapsulating workflows into comprehensive Configuration Workbooks (CWB).
• Designed and developed automation scripts for various tasks in order to streamline operations within the cloud platform.
• Evaluated existing cloud environments and identified areas of improvement.
• Created detailed technical documentation outlining the architecture, deployment, configuration, and maintenance of Oracle Cloud systems.
• Performed troubleshooting on various issues related to the integration of Oracle Cloud products into customer's existing IT environment.
• Developed training materials for end users regarding proper use of Oracle Cloud services.
• Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.

HR Advisor at Sapiens Technologies Private Ltd (2022-02 – 2022-05)

• Managed HR Operations and Global Shared Services requests utilizing the ServiceNow ticketing management system.

HR Operations Specialist at Datamatics Global Solutions Limited (2019-05 – 2022-02)

• Executed end-to-end HR Operations processes, serving as SPOC for new hire onboarding, orientation, and internal mobility.
• Sole custodian for strategic management presentations, MBR dashboards, headcount/attrition analysis, and audit reports using Excel.
• Delivered accurate new joiner inputs to payroll, assisted HRBPs with payroll administration, and coordinated engagement activities.
• Managed global Mediclaim insurance, GPA, GTL, Long Service Awards, organograms, and annual recognition budgets.
• Regulated HRIS/MIS data, maintained SML & HR Global groups, and enforced IT timesheet governance and compliance.
• Executed Mid-Probationary Reviews (MPR) and New Entrant Observations (NEO) to determine appraisal eligibility.
• Key Achievements: Generated ₹6 Lakhs cost savings by eliminating redundant Mediclaim data (recognized by CHRO & AVP-HR); automated HRIS by linking a new hire portal directly to company MIS; successfully onboarded 63 virtual joiners during COVID-19.

US Technical Recruiter at Advent Global Solutions (2016-06 – 2017-06)

• Sourced, screened, and interviewed IT candidates based on job descriptions and technical skill requirements.
• Key Achievements: Placed candidate on first job call; hired 7 US customer engineers in one month (recognized by Head HR).

HR Intern at Marriott Hotel & Convention Centre, Hyderabad (2018-05 – 2018-07)

Gained hands-on experience across HR verticals (Onboarding, Payroll, L&D, CSR, Engagement). Conducted a Factor Analysis research project on the Effectiveness & Impact of the Onboarding Process.

MBA in HR & Marketing – National Institute of Technology, Rourkela (2017 – 2019)

B.Tech in Computer Science & Engineering – Parala Maharaja Govt Engineering College, Berhampur (2010 – 2014)

AISSCE (12th - CBSE) – D.A.V Public School (2010 – 2010)

CISCE (10th - ICSE) – Montfort School Complex (2008 – 2008)