Head – Operations (Quality Assurance/QMS/Production) - Böllhoff Fastenings Pvt. Ltd., Gurugram - Gurugram
(2016-11 - 2026-04)
German MNC | Special & Niche Brass & Steel Fasteners Manufacturing for Automotive, Heavy Industries & White Goods
- QMS Internal audits planning for IATF 16949:2016, EN 9120, ISO 14001 and conducting audits.
- Leading quality certification transition, achieving IATF 16949:2016 certification from ISO/TS 16949:2009 without external support.
- Enhancing Maruti Centre for Excellence (MACE) audit score from 49 to 75/100.
- Managing plant safety programs, reducing recordable injuries by 20%.
- Handling internal and External Quality concerns.
- Implementing SMED methodology, achieving 4% productivity improvement and 74% reduction in machine downtime.
- Leading end-to-end plant operations, including P&L, budgeting, resource planning, capacity optimization, plant layout, new product development, and operational efficiency initiatives.
- Driving productivity & cost optimization, resulting in 15% productivity enhancement and 2.4% raw material cost savings.
- Optimizing operational efficiency, reducing quality department manpower by 83% through advanced technology adoption.
- Spearheading new plant design & setup, including shop floor and office layout, machine installation, and commissioning within timelines.
- Establishing Mini-DOJO Training Center, recognized as a benchmarked training center by Maruti Suzuki.
- Overseeing new product development, ensuring defect-free launches using AIAG core tools.
- Driving resource planning and manpower allocation for optimal plant utilization.
- Monitoring key operational KPIs and reporting to leadership for strategic decision-making.
- Implementing advanced manufacturing technologies to enhance throughput and process reliability.
- Collaborating with suppliers and vendors to ensure quality, timely delivery, and cost-effectiveness.
Manager – Quality Assurance & QMS - Nidec India Ltd., Neemrana - Neemrana
(2015-02 - 2016-11)
Japanese Organization – Alternators, AC Motors, Fan Motors
- Set up the Quality Assurance department as a greenfield project.
- Developed team capabilities and implemented comprehensive documentation for quality processes.
- Managed customer complaints and PPM reduction, improving internal and customer quality metrics.
- Ensured supplier quality and new product development quality compliance.
- Coordinated external audits and certifications, maintaining compliance with ISO/IATF standards.
Head – Quality Assurance & QMS - Lumax Mannoh Allied Technologies, Manesar - Manesar
(2007-07 - 2015-02)
Joint Venture with Mannoh Japan – Gear Shifters & Parking Brakes
- Oversaw customer complaints, 8D reporting, and CARV approvals.
- Implemented Poka-Yoke and process optimization, reducing defect rates.
- Maintained Quality Management System compliance aligned with IATF standards.
Assistant Manager – Quality Assurance & QMS - Kiran Udyog, Manesar - Manesar
(2005-03 - 2007-07)
Pressure Die Casting Parts Manufacturing
- Managed quality assurance processes, internal audits, and supplier quality management.
Assistant Manager – Quality Assurance & QMS - Hero Exports, Ludhiana - Ludhiana
(2000-04 - 2005-03)
Bicycle Parts Exporter
- Ensured export quality standards and implemented process improvements for defect reduction.
Senior Engineer – Quality Assurance - Denso India Ltd., Greater Noida - Greater Noida
(1997-01 - 2000-04)
Japanese Organization – Alternators, Wiper Motors, Starters
- Monitored production quality, internal audits, and customer complaint resolution.
Engineer - Industrial Cables India Ltd., Ludhiana - Ludhiana
(1993-12 - 1997-01)
- Executed manufacturing and quality assurance tasks for industrial cables production.
