Sharan Virdi

English Communication and Training professional with 5+ years of experience delivering IELTS, PTE, Spoken English and communication-focused training through online and classroom formats. Strong background in public speaking, pronunciation, fluency development, grammar, vocabulary, learner assessment, presentations, group discussions and confidence building. IELTS Band 8.0 with no band below 7.0.

Currently continuing as an independent freelance English & Communication Trainer, with additional experience in travel customer support.

Freelance English & Communication Trainer at Independent (Present)

• Currently delivering customised English communication, Spoken English and public-speaking coaching for individuals and small groups.
• Designing sessions around pronunciation, fluency, grammar, vocabulary, discussions and presentations.
• Adapting teaching methods to learner goals and providing personalised improvement plans and feedback.

IELTS & English Language Trainer at Mukheja IELTS and Study Abroad (2024-01 – 2025-10)

Full-time

• Delivered structured English-language and communication training through online and offline sessions.
• Trained learners in speaking, pronunciation, fluency, grammar, vocabulary and effective verbal communication.
• Conducted individual and group sessions, mock tests, presentations, practice activities and targeted feedback.
• Prepared lesson plans and learning materials according to learner needs and proficiency levels.
• Coached learners for confidence, interview-style speaking, presentations and real-world communication.

IELTS Trainer at UOC Ltd. (2021-05 – 2023-10)

• Delivered intensive IELTS training across speaking, listening, reading and writing with tailored study plans.
• Conducted workshops, mock sessions and one-to-one/group coaching to improve communication performance.
• Identified learner gaps and provided structured feedback, mentoring and performance guidance.
• Supported learners in developing confidence, clarity, vocabulary and effective spoken communication.

Spoken English Trainer at Oxford Spoken English Institute (2020-01 – 2021-05)

• Conducted interactive Spoken English sessions using role plays, group discussions, presentations and practical activities.
• Focused on pronunciation, fluency, vocabulary, grammar and confident everyday/professional communication.
• Created learner-centred activities and provided individual feedback to improve speaking performance.

Flight Executive / MakeMyTrip Agent at MakeMyTrip

1.5 Years | Concurrent Role

• Worked concurrently with training work as a Flight Executive, handling inbound customer calls for flight and travel-related queries.
• Used Avaya telephony software to receive and manage incoming calls; no outbound calling.
• Assisted customers professionally through clear verbal communication and customer-focused support.
• Gained hands-on experience in travel customer service, inbound call handling and flight-related customer interactions.

Bachelor of Arts (B.A.) in English Honours – University of Delhi (2016 – 2019)