Data Analyst
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Experienced Data Analyst skilled in data driven analysis, risk assessment and team building. Track record of reducing case handling time, improving efficiency, monitoring metrics and leveraging data-driven market insights in fast-paced business environments. Proficient in Excel, SQL, Power BI, Powerpoint, Python with a strong background in statistics.
Produce detailed BI products on board operation volumes and outcomes.
Collaborate with teams through consultation to enhance board operation strategies.
Conduct root cause analysis to improve process handling, ensuring quality control.
Utilize statistical analysis to forecast board operation volumes during peak periods.
Document analysis findings and processes for improvement efforts.
Communicate findings to stakeholders to drive improvement efforts.
Ensure adherence to compliance and risk management requirements.
Conduct training sessions for new hires and existing staff.
