Sharmi Sadhasivam

Information Technology professional with experience in HR recruitment, Microsoft Office training, and software development. Skilled in computer applications, student training, and technical support.

Computer Science Tutor - BEST COACHING CENTRE

(2022-06)

• Provided one-on-one tutoring in C++ and basic programming concepts.
• Assisted students with coding projects and debugging.
• Developed practice exercises to improve programming skills.
• Helped students prepare for examinations and assignments.

Customer Support Executive - Teleperformance

(2021-01 - 2021-11)

• Responded to customer queries through phone and email.
• Resolved customer issues efficiently and maintained service quality.
• Achieved customer satisfaction targets by providing prompt support.
• Coordinated with internal teams to resolve customer concerns.

Business Process Associate - ACUMENOID (Client: Resumesending.com)

(2020-02 - 2020-08)

• Worked as an international HR recruiter for clients in the United States and United Kingdom.
• Assisted candidates with profile creation and uploads.

Microsoft Office Trainer - TCES IT Education

(2016-03 - 2019-12)

• Delivered computer fundamentals training.
• Prepared presentations and educational materials.
• Created worksheets and analyzed student performance records.

Junior Software Developer - Astonish Infotech Pvt. Ltd.

(2015-07 - 2015-12)

• Developed Windows application forms.
• Worked with SQL Server 2005 database connectivity.

M.C.A. - King College of Technology, Namakkal (2014)

B.Sc. - Computer Science - King Arts and Science for Women, Namakkal (2011)