Sharon Priya

IT professional with 10+ years of experience across Mainframe Testing, Manual Testing, business requirement analysis, product validation, stakeholder coordination and production support. Hands-on experience at Lowe's working on retail payment solutions, partnering with SMEs and technology teams to understand requirements, validate product enhancements, analyze production issues, support UAT, participate in defect triage and go-live activities, and drive end-to-end quality. Strong background in insurance and retail domains, with experience working across Agile and Waterfall delivery environments.

Seeking opportunities that combine QA/testing expertise with Product Management, Product Operations, Business Analysis or Product Owner responsibilities.

Senior Software Engineer at Lowe's Services India Pvt. Ltd. (2016-09 – Present)

Mainframe / QA Focus: Retail Payment Solutions. Worked on retail payment solutions supporting card-processing transactions across different payment methods.

• Collaborated with SMEs and project teams to understand business requirements, clarify expected behavior and translate requirements into testable scenarios and acceptance-oriented validation.
• Performed requirement analysis, test case design, SIT, UAT support, functional testing and regression testing for product enhancements.
• Validated end-to-end data flow and investigated discrepancies, defects and production issues; coordinated with relevant teams for resolution.
• Participated in defect triage, project go-live calls and release-readiness activities, providing QA and product-impact inputs.
• Reviewed peer test cases and supported knowledge transfer on new requirements, product functionality and testing approaches.
• Identified regression scenarios and maintained coverage for existing product functionality while validating new changes.
• Acted as a point of contact for assigned projects and built SME knowledge within the team across project activities.
• Worked with SQL/data queries to identify and validate test data and support end-to-end testing.
• Supported team capability building through testing and domain knowledge sharing.

Senior Quality Analyst at Xerox Business Services (2016-01 – 2016-09)

Mainframe QA/Transport Domain.

• Coordinated testing activities across the Payment, Ticket Access, and Hearing modules.
• Performed cross-browser testing across IE9, IE10, IE11, Firefox, Safari, and Chrome to ensure application compatibility.
• Developed comprehensive test strategies, test scenarios, test cases, and test plans based on business and functional requirements.
• Reviewed test scenarios and test cases to ensure adequate functional and regression coverage.

Senior Software Engineer at NTT DATA (2011-08 – 2016-01)

Mainframe QA / Insurance Domain.

• Performed business requirement and technical document review and designed test cases based on functional requirements.
• Executed manual, functional and regression testing in a Mainframe environment and prepared defect reports.
• Performed table setup, data setup and test-data identification for application changes.
• Monitored batch jobs using Zeke/Control-M and supported resolution of job abends to enable testing.
• Prepared test summary, risk analysis and weekly status reports and coordinated with development teams for defect resolution.
• Worked on product setup and policy-print validation for insurance products, including test-data preparation and comparison against business instructions.
• Participated in client-facing testing activities and served as a point of contact for testing activities at the client site.
• Supported web application testing, manual test execution, test case/script preparation and client coordination for the AUTO-IARQ project.

Lecturer at SRSIT (2009-01 – 2011-01)

• Delivered technical instruction and supported students in understanding software and information-technology concepts.

B.E. in Information Technology – VTU Karnataka

PUC – Department of Pre-University Education, Karnataka

SSLC / X Standard – Karnataka Secondary Education Board