Organization: UST Global, Techno Park, Kerala, India
Duration : Apr 2018 – Till date
Role : Senior SOC Analyst
Responsibilities
- Acting as first level of cyber defense and providing support 24/7
- Monitoring and analysis of cyber security events with the use of Cortex XSOAR and other tools.
- Execution of SOC procedures
- Triage security events and incidents, detect anomalies, and report remediation actions.
- Ensure completeness of the incident information.
- Analysis of phishing emails reported by internal end users.
- Analysis of Malware, Threat intelligence and Splunk incident.
- Create and analyze Potential Security Incidents.
- Escalation of incidents to be handled to L2 SOC team, when relevant.
- Follow up on remediation activities
- Triage on general information security tickets.
Duration : Dec 2016–Mar 2018
Role : Infrastructure Engineer
Responsibilities
- 24/7 Production Support
- Production deployments for windows and Linux servers hosted in AWS.
- Interpreted application-specific deploy processes.
- Handled software configuration management issues and coordinated with development team.
- Enforced automation in build and deployment procedures, executed code builds and deployment activities.
- Hands on experience in automation tools (Jenkins and Ansible).
- Remarkable experience in complicated build systems and software development environment.
- Profound knowledge in software and release engineering and software configuration management.
- Steep knowledge with build and release engineering tools, SCM systems, VMware and build management tools.
- Understanding of Linux shell scripting, Windows, build and release engineering principles.
- In-depth knowledge of release management methodologies and production deployment.
- Monitoring and tuning of server performance.
- Setting up of Application / server environments for the development team.
ORGANIZATION: COMPU-NEEDS, TECHNOPARK, KERALA, INDIA
Duration : Oct 2014 – December 2016
Role : L1 Desktop Support Engineer
Responsibilities
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Provide support to users via handling tickets from tools like BMC Remedy, ServiceNow or via email and onsite visit.
- Manage users and Systems through Active Directory.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Load computer tapes and disks and install software and printer paper or forms.
- Design, configure, and test computer hardware, networking software and operating system software.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
