Shashank Tambde

Dedicated and detail-oriented hospitality professional with extensive experience in hotel management and the airline industry. Strong critical thinking skills and a passion for delivering exceptional customer service. Proven ability to work collaboratively within a team while maintaining a high level of personal responsibility and integrity.

Assistant Manager - Cabin Appearance - Indigo Airlines

(2014-10)

• Oversee and ensure the cleanliness and appearance of aircraft cabins.
• Manage a team of cabin appearance associates.
• Coordinate with various departments to ensure timely turnarounds.

Associate Manager - Dominos

(2014-01 - 2014-09)

• Managed daily operations of the store.
• Led a team to achieve sales targets and maintain high customer satisfaction.
• Implemented new processes to improve efficiency.

Guest Services Associate - Hyatt Regency Hotel, Mumbai - Mumbai

(2012-09 - 2014-01)

• Provided exceptional customer service to hotel guests.
• Assisted in daily operations and guest relations.
• Participated in the training and mentoring of new staff.

Industrial Training - Taj Lands End Hotel & Trident Oberoi Hotel - Mumbai

Gained comprehensive experience in various departments including front office, housekeeping, and food & beverage.

Bachelor of Science - Hospitality Studies - Bharati Vidyapeeth, IHM, Mumbai University (2010-04 - 2012-06)

Higher Secondary Certificate (HSC) - R.A. Podar College, Maharashtra State Board (2009-02)

Secondary School Certificate (SSC) - St. Augustine High School, Maharashtra State Board (2007-03)