Shashi Sharma

Enthusiastic and results-driven Human Resources graduate eager to begin a career. Bringing a strong foundation in recruitment processes, employee engagement, and conflict resolution. Seeking to leverage excellent communication skills to foster a positive workplace culture and support strategic talent acquisition.

Onboarding Specialist at TANZEE INFOTECH PRIVATE LIMITED (2025-06 – 2026-01)

• Oversaw the full onboarding process, ensuring precise completion of all pre-employment procedures and documentation.
• Engaged with newly hired personnel and collaborated closely with Recruiting Managers.
• Offered valuable guidance and assistance to new employees, addressing inquiries and resolving challenges effectively.
• Worked in conjunction with team members to enhance hiring processes.
• Managed and maintained organized documentation.

HR Executive at LOGITRADE BPO SOLUTIONS PVT. LTD. (2023-05 – 2024-11)

• Overseeing the process of hiring new employees, including writing job descriptions, managing applications, and conducting interviews.
• Writing and posting job openings.
• Planning and delivering training programs, including new staff.
• Designing and implementing the overall recruiting strategy.
• Attracting candidates by using databases, social media etc.
• Reviewing all new hire papers and ensure whether they are complete or not.

Customer Care Executive at TELEPERFORMANCE (2020-07 – 2021-03)

• Provide information about products, services, pricing, and availability.
• Troubleshoot problems, escalate unresolved issues, and resolve customer complaints.
• Greet customers, maintain records of interactions, and collect feedback.
• Provide technical support, direct customers to the right department, and make changes to customer accounts.
• Recommend ways to improve customer service and company process.

B.Sc. in Non-Med – Post Graduate Govt. College for Girls, Sector-11, Chandigarh

M.Sc. in Chemistry – IEC University, Baddi (HP)

MBA in HR – Lovely Professional University