Shashidhar M

Having 19 years of experience with Unix administration with working as SME with strong knowledge on Sun Solaris, Red Hat Linux, Veritas Cluster Services (VCS), Veritas Volume Manager (VXVM) with having strong skill set on O.S Upgrades, Veritas cluster build and cluster upgrades, P2P and P2V migration with having strong hands-on experience on Engineering & Operations space.

Senior Technical Consultant - Wipro Limited

(2024-08)

Supporting Northern Trust Bank client with infrastructure upgrades and migrations.

• Upgrading Veritas Cluster and Veritas Storage Foundation
• Handling DR migration activities
• Upgrading Red hat Linux OS from RHEL 6 to RHEL 7
• Upgrading memory and CPU on Solaris and RHEL Linux servers
• Configure and creating new service groups in Veritas Cluster

Senior Unix Solaris & Linux Administrator - NTT Data Services India Pvt Ltd

(2022-11 - 2024-06)

Supporting the client EIRCOM, Telcom services Ireland.

Subject Matter Expert - Unix Platform - IBM India Private Ltd (IBM IT services separated as Kyndryl Solutions)

(2014-06 - 2022-11)

Being a Subject Matter Expert in Unix platform and handled the RFS and Task Desk projects by leading technical lead role and project team members successfully without single escalation during the tenure in Telstra and Westpac.

• Upgrading legacy Solaris O.S 8 and 9 to Solaris 10 using Live upgrade
• Upgrading Veritas Cluster and Veritas Storage Foundation
• Handling SAN and NAS storage migrations
• Allocating SAN storage and NAS storage to servers and creating new file system and expanding the existing file systems on Solaris Clustered Environment
• Upgrading Red hat Linux OS from RHEL 6 to RHEL 7
• Upgrading memory and CPU on Solaris and RHEL Linux servers
• Configure and creating new service groups in Veritas Cluster
• Handling P2P Solaris server's migration
• Upgrade and installation of third-party tools like Splunk, MQ, Java and other tools
• Administration of E25K and 15K servers
• Handling all RFSs activities with respect to Solaris and on RHEL Linux

Infrastructure Support Engineer - Cisco Systems via Goldstone Tech

(2013-06 - 2014-11)

Supporting the WebEx IT infrastructure project of Cisco Systems. WebEx IT is a setup of 800 Plus Linux & Solaris servers, VMware ESX servers, VERITAS Netback up 7.5, EMC, Hitachi & NetApp storage. It's a 5 member's team from India & 6 members from U.S supporting this entire infrastructure support for WebEx environment.

Senior System Administrator - Oracle India Pvt Ltd

(2013-01 - 2013-06)

Giving support all internal Enterpriser servers, more into Linux virtualization.

Client Infrastructure Specialist - IBM Pvt India Pvt Ltd

(2009-11 - 2012-12)

We were providing complete remote support to US Client QWEST Networks, containing 32 People Team Provide Technical Support. We take care of the RFS & BAU issues of operating systems, hardware and Application pertaining to the Unix systems of SUN Solaris, Linux , HP Unix, flavors, VERITAS & various cluster environment. The systems are located mainly at three datacenters namely Denver, Omaha, and Columbus.

The cases are either generated through Automation or manually generated by customers.

• Handling various clusters on different platforms like VCS on Solaris, RHCS on Linux and MC Service guard on HP-UX
• Analysis, Troubleshoot, identify & Provide solutions for critical issues related to OS
• Solving SVM, VXVM, and LVM issues, also configuring, Creating Disk Groups & Volumes
• NFS, NIS, and Zone administration
• User administration, Managing file systems and Multipathing issues
• Involved in preparing documentation for knowledge sharing across the team
• Escalate problems internally as well as with vendor superiors according to escalation charts defined and also coordinating with Vendors for OS and Hardware issues
• Working on incidents and planned changes like patching or any other activity which requires a downtime
• ITIL processes – Incident Management, Change Management & Problem Management

Customer Support Engineer - Accel Frontline Ltd

(2006-05 - 2009-11)

• Sylantro Broad Soft Software's Pvt Ltd – System administrator: Worked as a Customer Support Engineer, handling more than 200 Sun servers, 60 Linux servers, Windows 2003 Domain controller, DNS, DHCP, VERITAS net back along with network
• IBM's SO ABB Project - represented IBM in ABB site as a Windows and Desktop admin from March 06 to August 07

Windows and Desktop Support Engineer - Incisive Technologies - Bangalore

(2005-04 - 2006-04)

System Administrator Trainee - SKF India Limited - Bangalore

(2004-04 - 2005-03)

Job Oriented Diploma - Electrical - State Board of Vocational Education, Govt of Karnataka (2000-04)

All India Trade Test - Programming and System Assistant - Govt ITI K.G.F (2003)

Bachelor's degree - Bangalore University