Shashwat Misra

Business Analyst, AI Product Manager, and Technical Program Manager with nearly 12 years of experience in business analysis, data analytics, AI product development, digital transformation, IT services, insurance, fintech, aerospace, immigration, and technology domains. Most recently worked as Business/Data Analyst at LexX Technologies, leading AI, analytics, automation, and digital transformation initiatives across multiple client engagements. Expertise in stakeholder management, requirements engineering, business process analysis, data modeling, and translating business needs into scalable technology solutions.

Proven track record of delivering AI-powered products, automation programs, and analytics solutions that generated significant business value, operational efficiencies, and revenue growth. Strong experience in Agile project delivery, Scrum practices, release management, UAT coordination, RAID management, and cross-functional team leadership. Skilled in driving AI/LLM adoption, product strategy, process optimization, and organizational capability development through mentoring, workshops, and innovation programs.

Business/Data Analyst at LexX Technologies (2023-02 – 2026-01)

• Generated over $500K in new business revenue for a major aerospace client by leading the delivery of a Python-based ML text classification and process automation solution, supported by Tableau and Looker dashboards that eliminated 1,000+ manual hours weekly.
• Worked as Lead Business Analyst, Project Manager, and Scrum Master for a Sydney-based immigration agency, delivering a productized digital solution that achieved $150K AUD ARR while reducing ACS filing turnaround time and operational costs.
• Led requirements engineering, stakeholder workshops, process analysis, data modeling, solution design, and UAT planning to deliver scalable business solutions.
• Established Jira workflow and Confluence standards, automating ticket management and creating reusable delivery playbooks to improve execution efficiency.
• Accelerated project onboarding through the adoption of LLMs, prompt libraries, BPMN documentation, and AI-enabled delivery practices.
• Managed 4–5 concurrent AI and analytics projects, leading planning, RAID management, milestone tracking, release governance, and delivery execution.
• Owned end-to-end release quality, coordinating functional testing, integration testing, performance validation, and UAT execution using Jira XRAY.
• Led the development and deployment of AI-powered products and automation solutions, driving business value through Agile delivery and cross-functional collaboration.
• Worked as Program Lead for AI and LLM research initiatives, evaluating high-impact Proofs of Concept (POCs), driving innovation adoption, and mentoring team members on AI, Business Analysis, Jira, Confluence, and no-code technologies.
• Acted as the primary point of coordination for program execution, stakeholder communication, risk mitigation, dependency management, and executive reporting.
• Managed the end-to-end product lifecycle, from requirements and backlog prioritization to deployment, user acceptance, and stakeholder adoption across AI and analytics initiatives.
• Partnered with senior business stakeholders and technical teams to define project scope, delivery roadmaps, and success metrics, improving decision-making and delivery alignment.
• Evaluated and implemented AI-driven use cases and automation opportunities, improving operational efficiency by 40% and accelerating business process execution.

Business/Data Analyst at Ingrity (2022-01 – 2022-11)

• Analyzed insurance domain requirements and facilitated stakeholder workshops to translate business needs into effective data-driven and technical solutions.
• Developed process models, business requirements documentation, and analytical frameworks to support solution design and stakeholder alignment.
• Led end-to-end data migration activities including mapping, cleansing, transformation, reconciliation, and validation using SQL, Python, and advanced Excel functions.
• Utilized Pivot Tables, Power Pivot, and VLOOKUP to perform data analysis and support business decision-making.
• Promoted Agile delivery practices through effective utilization of Jira and Confluence, improving collaboration, visibility, and execution efficiency.
• Defined data validation and quality assurance frameworks that improved migration accuracy and reduced reconciliation issues by 30%.

Business Analyst (Consulting) at Paisalo Digital (2021-03 – 2021-12)

• Provided Business Analysis and consulting support to a six-member engineering team, translating business requirements into actionable technical solutions.
• Delivered analytical insights for a digital platform generating $65M+ in revenue and serving 4–5 million users, supporting product and business decision-making.
• Identified performance trends and business opportunities through data analysis, contributing to product enhancement initiatives.
• Analyzed user behavior and operational performance metrics to identify product enhancement opportunities and support business growth initiatives.

Business/Data Analyst Intern at Fluent Commerce (2020-07 – 2021-02)

• Automated finance and operational reporting through Amazon QuickSight dashboards integrated with SQL Direct Query.
• Developed product returns and billing dashboards using Fluent Data Lake, improving visibility into operational and financial performance.
• Integrated U.S. and Singapore account data into centralized Data Lake environments and documented ETL processes within Confluence.

Business Analyst at Paisalo Digital (2015-10 – 2018-12)

• Analyzed warehouse and operational datasets using SQL and Excel to support a digital platform serving 4–5 million users and drive data-informed business decisions.
• Collaborated with stakeholders to gather, document, and validate business requirements for new product features and enhancements.
• Delivered product lifecycle, performance, and operational reports that supported strategic planning and feature prioritization.
• Contributed to revenue-focused product development initiatives through business analysis, process evaluation, and data-driven recommendations.
• Conducted user training and knowledge transfer sessions for more than 10 users, ensuring successful feature adoption and utilization.

System Engineer at DXC Technology (2012-07 – 2015-09)

• Managed release and change governance processes within Agile and IT Service Management environments, ensuring controlled and successful deployments.
• Coordinated Release Control Board and Change Advisory Board activities, validating implementation plans, assessing risks, and monitoring deployment readiness.
• Collaborated with Incident, Problem, Availability, and Capacity Management teams to minimize operational disruptions and improve service reliability.
• Supported enterprise-wide release and change initiatives through governance reporting, risk mitigation, and compliance with operational standards.

Master in Data Science – Macquarie University (2019 – 2021)

B.Tech. in Information Technology – Jaypee University of Information Technology (2008 – 2012)