Shazeeb

IT professional with 8 years of experience, including 7.2 years in Banking and Insurance applications. Worked on both Mainframe Development and Production Support projects, handling application development, maintenance, enhancements, and incident resolution. Experienced in Mainframe-to-AWS migration projects with strong expertise in COBOL, JCL, DB2, VSAM, and CICS.

Skilled in analyzing business requirements, troubleshooting production issues, implementing application enhancements, and supporting business-critical systems. Familiar with AWS infrastructure management and cloud migration activities.

System Analyst - Mainframe - DXC Technology

(2022-04 - 2026-06)

Client: MassMutual Insurance

• Developed, enhanced, and maintained Mainframe applications using COBOL, JCL, DB2, VSAM, CICS, and SQL.
• Analyzed business requirements and implemented code changes for enhancements and defect fixes.
• Performed application maintenance, defect resolution, and enhancement activities for critical business applications.
• Investigated and resolved production incidents, abends, file issues, and batch job failures within SLA timelines.
• Performed impact analysis, coding, unit testing, system testing, and deployment activities.
• Developed and modified COBOL-DB2 programs and batch processes.
• Created and maintained JCLs for batch job execution and scheduling.
• Worked on VSAM file processing, data validation, and performance optimization.
• Coordinated with business users, QA teams, and offshore/onshore stakeholders for issue resolution.
• Participated in code reviews, production releases, and post-implementation support activities.
• Supported Mainframe-to-AWS migration activities, including analysis, testing, and validation.
• Contributed to process improvements, knowledge management, and security control adherence.

Software Engineer - HCL Technologies

(2019-01 - 2022-03)

Client: Bank of America

• Supported batch processing and application enhancements using COBOL, JCL, and DB2.
• Resolved job abends and performed CICS testing.
• Utilized Abend-AID and Flasher tools for root cause analysis and issue resolution.
• Extracted and validated business data using SPUFI queries.
• Developed and modified COBOL-DB2 programs and implemented cursor-based data retrieval logic.
• Used CA-7 for monitoring job dependencies, schedules, and SCHID management.
• Contributed to process adherence, process improvement initiatives, and problem management activities.
• Supported security, control processes, and audit compliance requirements.
• Provided 24x7 operational support for global business applications.
• Performed ticket triage, incident analysis, issue resolution, and escalation management within SLA targets.
• Coordinated with cross-functional teams to ensure timely issue resolution and service continuity.

IT Infrastructure Engineer - Atria Convergence Technologies (ACT)

(2017-10 - 2018-04)

• Monitored network infrastructure and resolved connectivity-related incidents.
• Worked with TCP/IP, DNS, DHCP, VPN, LAN, and WAN technologies.
• Troubleshot network performance and connectivity issues.
• Coordinated with network teams for router and switch configuration changes.
• Created incident reports and maintained infrastructure documentation.
• Used ticketing tools to track, manage, and resolve incidents.
• Participated in infrastructure monitoring and system health checks.

MBA - Finance - Madras University (2020)

Bachelor of Engineering - Electronics & Communication Engineering - Anna University (2017)