Sheetal Dhole

Professional experience more than 14 Plus years in Finance Controller, Accounts receivable, cash applications, Billing, Project accounting, Process excellence, Transitions, Automation and Standardization and Six Sigma certified.

Finance controller- APAC Region - MAHLE Holding Pvt. Ltd - Pune

(2021-10)

• Completed end to end Transition for IT controlling, BU2 and BU4 Japan and China plant.
• Handle complete CO Run, Invoice posting, Accrual posting, Performance measure, Sales report, Sales rebate, Sales RFC, performance Dialogue, WBS creation.
• Month end closure Activity like Summary allocation, Investment tracking reports, Quarterly and yearly task closing tasks.
• Download data from SAP FIORI and update MARS system. (P&L, Balance sheet, Cost per function and other KPI)
• Budget and strategic planning data prepare for upload based on data provided from plants.
• Work on different tasks to make tasks easier and time consuming. Complete assigned training and develop SOP within SLA.
• Standardization and Automation of Tasks on global level.

Employee manager (Accounts receivable, Cash Application and Project Accounting, Inside sales team) - Fujitsu Consulting India Ltd - Pune

(2013-01 - 2021-10)

• Managed team of 30 employees for Accounts Receivable, Cash Application, Project accounting and inside Sales team for USA, UK and Canada Projects.
• Manage the entire Cycle of a customer transaction, from order placement through fulfillment to final payment collection and cash application.
• Handle Customer Dispute, Complains related to billing, invoices and vendor details.
• Support and Guide collectors in approving the vendor form, Order hold release. New customer creation and credit limit approval as per company financials.
• Negotiate, collect, and perform credit control on credit risk accounts in adhere to policy and procedures.
• Day to day operational performance management for processing cash and bank reconciliation.
• Achieve specific performance targets-based forecast and client feedback, effectiveness of outstanding balances collected, and daily volume handled/ productivity.
• Reviewed contract (statement of work), contract change orders and PO copy, close project as per PCF (project control form)
• Responsible for Oracle CAFOS support in Project Accounting, Employee Rates, Exchange Rate, create cost centers, analysis codes and setting up code combinations and Month-end Activities.
• Oracle Time and Labor related query resolution and changes.
• Working closely with Client executive on lead generation and closing the leads, Compare PO and Quotation, Making discount on e-sale tool.
• Co-ordinating issue will Billing/Invoicing team to resolve issue on Ariba portal.
• Completed the transition from Kickoff to meetings to sign off for Project accounting team and account receivable team.
• developed SOP's and coordinate the transitions.
• Handle and maintain Entire finance team Quarterly Audit reports like waste tracker, Value stream mapping, SPIOC other audit reports, Investigate on Continuous Improvement for Projects and Learning and development plans.
• Handle half yearly and yearly performance appraisal for the team.

Recruiter (TAG- Internship) - KPIT Cummins - Pune

(2012-02 - 2012-10)

• Resolving timecard-related issues for all contract employees and process payrolls.
• Coordinate Interview for SAP recruitment team.

Senior Customer Service Associates (AR, collections) - Sopra Steria Pvt. Ltd - Pune

(2010-09 - 2012-02)

• Experience on Oracle R/11 and R/12 payroll for UK government accounts receivable (UK process.)
• Handling Collections for Solicitors and Health bodies Ledger for NHS and meeting monthly collection targets. Support team in resolving issues and meeting client expectations.

Senior Customer Service Associates - WNS Pvt. Ltd - Pune

(2007-10 - 2010-09)

• Experience of Sabre tool with Travelocity Airline (US process.) Providing customer service for Airline reservation with Major Airlines and resolve customer Queries.
• Acting Team coach and provide floor support for efficient customer services. Manage escalation calls for Team and maintain Quality.

Masters - Personnel Management - Pune University (2014)

Bachelor's - commerce - Pune University (2007)

HSC - Fattechand Jain Junior College (2004)

SSC - Priyadarshani English School (2002)