Sheetal Kadam

Cloud Engineer with 2.6 years of experience in AWS cloud infrastructure, production support, and incident management. Skilled in designing scalable systems, improving observability, and ensuring high availability using AWS, Linux, and CI/CD tools.

Cloud Engineer at Nusummit Technologies (2024-01 – Present)

• Designed, managed, and supported AWS-based cloud infrastructure (compute, storage, networking, load balancing) for asset management and stock trading platforms, ensuring high availability, scalability, and reliability.
• Managed AWS services including EC2, S3, EBS, Snapshots, AMIs, IAM, and VPC.
• Handled P1/P0 incidents, performed RCA, and implemented preventive actions.
• Worked with cross-functional teams for deployments, troubleshooting, and system improvements.
• Followed ITIL processes for change management and disaster recovery testing.
• Supported cost optimization, scaling, and cloud migration initiatives.
• Managed Linux systems including patching, configuration, and security hardening.
• Applied SRE practices including SLIs/SLOs and reliability improvements.
• Collaborated with cross-functional teams (Application, DB and Security) to design, test, and deploy resilient and scalable infrastructure, while contributing to incident response playbooks and post incident reviews.
• Actively applied SRE principles, including monitoring SLIs, contributing to SLO discussions, and using incident data to improve system reliability.
• Implemented monitoring and observability solutions using Amazon CloudWatch and Grafana dashboards for real-time visibility of infrastructure and application health.
• Familiar with the fundamentals of CI/CD pipelines and the software deployment lifecycle.
• Understanding of Docker containerization concepts and basic container lifecycle.
• Basic understanding of Terraform and Infrastructure as Code (IaC) concepts.

Digital Marketing Intern at DE-CIX (2023-10 – 2024-01)

• Supported AWS cloud marketing and outreach initiatives, contributing to campaign execution and customer engagement activities.
• Assisted in lead generation, prospect qualification, and follow-ups to support business development and sales pipeline growth.
• Gained foundational exposure to cloud infrastructure, AWS services, and enterprise networking concepts through cross-functional collaboration.

Master of Science in Information Technologies (2021 – 2023)

Bachelor of Science in Information Technologies (2018 – 2021)