Shekhar Gupta

I'm a driven professional with an optimistic outlook who excels at using my interpersonal and communication skills to propel success in teamwork settings. My strategy is focused on creating deep connections and producing outcomes through interactions that are impactful and transparent. I'm excited to join your team and bring with me a proactive approach, great communication skills, and strong interpersonal abilities supported by a history of drive and optimism.

Assistant Manager - Marketing - Crestech Software Systems - Noida

(2011-06 - 2024-05)

• Leveraged CRM to meticulously maintain and update the marketing database, ensuring accurate targeting and follow-up.
• Executed strategic email marketing campaigns to drive lead generation and nurture client relationships.
• Utilized LinkedIn for outreach, sending personalized invites and InMails to potential prospects, effectively expanding the sales pipeline.
• Optimized CRM database searches
• Enhanced CRM with timely updates
• Executed targeted email campaigns
• Generated leads via LinkedIn outreach
• Analyzed market trends, driving strategic decisions

Team Leader - Bharat Matrimony - Delhi

(2010-02 - 2011-05)

• Spearheaded a dynamic team in streamlining online customer registration, ensuring seamless user experiences and prompt resolution of client concerns.
• Led outbound call initiatives to assist prospects with form completion and effectively pitched tailored packages to meet their needs.

Team Leader - Religare Technologies - Noida

(2009-09 - 2010-02)

• Spearheaded a robust Lead Generation Process within the Insurance sector, optimizing client acquisition strategies.

SR.Research Associate - Prognosys E Services Pvt.Ltd. - Noida

(2007-06 - 2009-07)

• Conducted comprehensive data collection from IT and Non-IT firms via direct outreach and in-depth web-based research.
• Synthesized findings into detailed reports for submission to the Team Leader, ensuring accurate and timely delivery of insights.

Customer Care Representative - Vanguard Info.Sol.Ltd - Gurugram

(2005-12 - 2006-05)

• Spearheaded outbound sales initiatives, effectively promoting Internet Services to a U.S. customer base.

Customer Care Representative - Airtel - Delhi

(2005-06 - 2005-11)

• Managed customer inquiries regarding sales, refunds, network issues, and connectivity through phone and email support, ensuring timely and effective resolutions.

MBA - Marketing - W.I.U, New Delhi (2006)

Bachelor of Arts - Khalsa College (2003)

12th Grade - Happy School (2000)

10th Grade - Happy School (1998)