Sherin

Detail-oriented and analytical professional with a strong background in data hygiene, structured document verification, and client communications. Proven ability to handle high-volume backend operations, maintain precise digital records, and perform internet-based research. Possesses excellent English comprehension and cross-functional coordination skills. Fully prepared to excel in a fast-paced, high-accuracy US shift operations environment.

Frontend and Operations & Team Lead Intern - Senchola Technologies - Remote, Tamil Nadu

(2023-11 - 2024-02)

• Tracked, organized, and maintained digital operational files, task documentation, and asset updates across internal systems.
• Coordinated deliverables and timelines for a 7-member team, ensuring all critical project components were accurately finalized ahead of deadlines.
• Reviewed and interpreted project requirement documents to align daily workflows and resolve discrepancies efficiently.

Jio Customer Associate - Reliance Jio - Palakkad

(2021-09 - 2022-12)

• Maintained strict data hygiene protocols and precise digital records across internal corporate databases to track daily operations accurately.
• Conducted detailed information gathering and structured client communication loops, ensuring accurate data verification.
• Handled document documentation and resolved complex customer queries while consistently meeting corporate productivity and satisfaction benchmarks.

MCA - Master of Computer Applications - IGNOU Study Centre, Dr. GRD College of Science, Coimbatore (2026-12)

BCA - Bachelor of Computer Applications - Sree Narayana Guru College, Coimbatore (2016-07 - 2019-05)