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Sherin Cs

Sherin Cs

Customer care excecutive

Talent
IdukkiMember since July 12, 2026
Good in ExcelMulti linguisticTeam managementProblem solving in terms of both operational & Support sideAnalytical thinking for business profit and process improvementManage a good rapport with Operations and training for process improvement
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Good in ExcelMulti linguisticTeam managementProblem solving in terms of both operational & Support sideAnalytical thinking for business profit and process improvement

About

I seek challenging opportunities where I can fully use my skills for the success of the organization & to ensure that products, services, or processes consistently meet or exceed predetermined quality standards

Experience

Customer care excecutive - Vertext limited

(2016-12 - 2017-12)

  • Collection executive in Airtel postaid process

Quality Analyst - Karvy digiconnect

(2018-01 - 2019-07)

  • Worked as collection excecutive for 6 month in Indiabulls PL sales & Collection process
  • Then Promoted as QA to a sales process OneAssist-ICICI

Quality Analyst - Markets of one Limited

(2019-09 - 2020-09)

  • Worked as QA for sales process in Kalyan Matrimony process also supported in doing QC for IB & Chat process

Quality Specialist - Startek limited

(2022-01 - 2023-07)

  • Worked as a QC in Flipkart language translation process

Quality Analyst - Digitide solutions ltd (former Conneqt business solutions)

(2023-08 - 2026-02)

  • Working as QA for Private banks & NBFCS collection process (IDFC First Bank)

Education

SSLC - St.Sebastains HSS Chennathalr (2010)

Higher secondary - St.Sebastians HSS Cheenthalar (2012)

Bachelor of Engineering - Engineering - Veerammal engineering collage, Dindigul (2016)

Skills

Customer care excecutive

Reviews

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