Shibil Shuaib

Freight forwarding professional with 3+ years of experience in logistics operations, freight pricing, quotation preparation, cost and margin analysis, shipment coordination, and customer service. Experienced in air, sea, and land freight, import/export documentation, customs clearance, FCL/LCL shipments, and coordination with carriers, agents, and customers. Proficient in MS Excel and MS Office.

Operations & Customer Service Executive at BULBOUS BOW LOGISTICS W.L.L. (2023-03 – 2026-03)

Bahrain based Freight Forwarding Company

• Coordinated end-to-end import and export shipments via air, sea, and land.
• Prepared freight quotations and pricing proposals based on shipment size, mode, route, and customer requirements.
• Calculated freight costs, margins, weight, volume, and all-in cost breakdowns.
• Coordinated with shipping lines, airlines, carriers, and overseas agents to obtain competitive freight rates.
• Managed FCL and LCL shipments, from booking through customs clearance and final delivery.
• Prepared and verified shipping and customs documentation and maintained accurate shipment records.
• Worked with sales and finance teams to support customer proposals and operational requirements.
• Coordinated with customers and service providers to resolve shipment-related queries and ensure timely delivery.

Warehouse Operation Trainee at FLIPKART INTERNATIONAL PVT LTD (2021-08 – 2021-10)

• Processed customer orders including packing, dispatching, and shipment coordination.
• Maintained accurate inventory tracking and conducted regular stock verification.
• Followed warehouse safety protocols and operational standards.

Trainee in Airfares and Ticketing at SPEED WINGS AVIATION (2018-05 – 2018-06)

• Trained in airfare structures, ticketing procedures, and airline regulations.
• Worked with reservation systems for ticket booking and modifications.
• Assisted customers with travel queries and fare calculations, strengthening communication and customer-service skills.

Diploma in Logistics Management – Jain University (2021-03 – 2022-03)

BA in Travel and Tourism Management – GEMS ARTS AND SCIENCE COLLEGE (2018-06 – 2020-03)