Shifas Kp

Motivated and hardworking B.Com graduate with hands-on experience in AC & refrigeration diagnostics, HVAC maintenance, and GCC spare parts sales (Riyadh). Skilled in cargo documentation, equipment handling, inventory governance, vendor invoice coordination, and customer engagement in high-pressure environments. Strong multitasking ability, stress management, independent workflow execution, and teamwork alignment—well suited for aviation ground operations and cargo handling.

Committed to accuracy, safety compliance, and operational efficiency while supporting ground staff and cargo operations with technical and people-driven excellence.

AC Tech Spare Parts Sales Executive - AC Tech - Riyadh, Saudi Arabia

(2024-01 - 2025-11)

• Performed HVAC maintenance and sold spare parts providing real-time technical product guidance
• Guided customers on AC compatibility and part selection ensuring correct part recommendation accuracy
• Managed invoices and vendor SOA reconciliation with structured procurement and stock validation
• Supported urgent breakdown calls ensuring fast service and sales efficiency under high-pressure GCC demand

Sales Executive - National Electronics - Kannur, India

(2021-06 - 2023-10)

Managed retail sales operations with full customer engagement ownership driving consistent revenue performance

• Delivered product demonstrations, technical solutions, and strategic upselling improving sales conversion efficiency
• Handled inventory movement and maintained backend sales documentation integrity with systematic stock updates
• Maintained daily billing logs and prepared MIS reports with 100% accuracy and shift reconciliation discipline

AC Mechanic - Starcool Voltas - Kannur, India

(2021-06 - 2022-05)

• Installed and maintained AC & refrigeration units with strict safety compliance and preventive performance checks
• Diagnosed complex HVAC failures and executed time-critical repair solutions ensuring minimal operational downtime
• Operated maintenance tools and equipment with discipline aligned to GSE standards following structured maintenance protocols
• Documented digital service logs and supervisor reports with zero-error accuracy maintaining audit-ready technical records

Refrigerator and Air-Conditioning Certification - HVAC & Refrigeration - Universal Technical Education (2018)

Office Automation Computer Course Certificate - Office Automation - Gurukulam Computer Education (2016)

Plus Two (Humanities) - Humanities - Naduvil Higher Secondary School (2016)