Lead - Catalog Librarian - Baker & Taylor IT Services India - Delhi, India
(2023-04)
Led a team of 8 direct reports while assisting the manager in overseeing a 30+ person team, coordinating workflow and providing guidance and support in metadata management and digital resource organization.
- Led a team of 8 direct reports while assisting the manager in overseeing a 30+ person team, coordinating workflow, providing guidance and support in metadata management and digital resource organization.
- Maintained and updated EDW (Enterprise Data Warehouse) reports, ensuring data accuracy and integrity across multiple systems.
- Regularly reviewed and managed logs and reports to track project progress, identify issues, and provide timely updates to management.
- Coordinated with cross-functional teams to improve data processes and metadata management, enhancing operational efficiency.
- Monitored team performance, offering guidance and mentorship to enhance skill development in metadata standards and cataloging practices.
- Supported the manager in strategic decision-making by providing detailed data reports and analysis for ongoing projects.
- Managed task delegation and ensured timely completion of metadata-related projects while maintaining a high standard of quality.
- Developed and implemented new reporting formats for better visualization of data trends and project status.
- Conducted orientation programs for new team members, providing training on metadata standards, tools, and organizational processes.
- Worked as a trainer, leading sessions to enhance the team's technical skills in data management, metadata creation, and EDW reporting.
- Update record based on customer specific instruction by adding, deleting, and updating data elements in marc record.
- Catalogue content to create MARC or other title records (copy cataloguing) and ensure appropriate subject classification for books and/or journals and videos.
- Once a matching record is found, review the customer's requirements and edit the record to apply the library's local practices.
- This is partially achieved by activating a customer specific macro to apply standard account edits.
- A full review of the record after the macro is initiated and then a second macro is run to create item records.
- Responsible for reviewing the final record for accuracy before saving in the customer specific workspace.
- Responsible for creation, maintenance, and management of Machine Readable Cataloging Records (MARC), focusing on metadata and quality, to support customers of eBooks, journals, videos, music, primary sources, and other content across the company.
- Create item level records based on customer requirements.
- Create label data.
- Maintain production metrics.
- B&T proprietary software to search multiple databases for a matching bibliographic record.
- Independently handle incoming customer requesters via e-mail, MS Teams call and instant message, escalate items if not resolved.
- Other duties as assigned by Supervisor.
Information Specialist (Copyright) - Novartis Healthcare Pvt. Ltd. - Hyderabad, India
(2021-05 - 2023-03)
Managed copyright permissions and inquiries for scientific publications and content reuse.
- Purchase permissions to reuse figures, graphs or tables from scientific publications.
- Copyright permission orders to ensure compliance with applicable laws and procedures.
- Process Novartis Knowledge Center (NKC) Info Desk copyright enquiries.
- Monitor enquiries, compile statistics, and generate reports. Share excel sheet with requester for copyright permission.
- Clarify public domain scope.
- Clarify open access license information and usage to requester.
- Clarify scope of desired use with customer.
- Check Novartis existing licenses / terms of use and laws for checking copyright concern.
- Contact rights holder/publisher or reproduction rights organization (RRO) to get quote and get approval from the requester.
- Negotiate and purchase permission on behalf of requester, archive receipt.
- Provide guidance on copyright questions to the requester.
- Independently handle incoming customer requester via e-mail, MS Teams call and instant message, escalate items if not resolved.
Librarian - Aricent Technologies Ltd. (Capgemini) - Gurugram, India
(2010-06 - 2020-03)
Managed multiple libraries with a team of 10 library professionals and launched several initiatives including the establishment of two full-scale libraries.
- Managed multiple libraries with a team of 10 library professionals. Many initiatives launched during the time.
- Spearheaded the establishment of two full-scale libraries (2016 & 2019) from the ground up, overseeing space planning, collection development, cataloging, and operational workflows to create efficient and accessible resource hubs.
- Mentored and trained a team of 6 librarians and assistants, improving workflow efficiency.
- Streamlined approval processes for all library expenses by constituting a Library committee.
- Edited the Annual Library Newsletter for 8 years (2012 – 2020) and published it on the company's intranet for Aricent employees.
- Subscribed about 25+ magazines for library through a subscription agency as a cost optimization initiative.
- Instituted 'Avid Reader of the year award' for most frequent library user.
- Developed content for admin home page microsite and uploaded on the company's intranet.
- Rated at 4.08 for a customer satisfaction survey on library services in Dec 2015.
- Organizing Book Fair.
