Shikhaa Patel

Linguistic QA Professional with 6+ years of experience in language services and 3+ years in AI/LLM data validation. Skilled in evaluating AI-generated content for accuracy, grammar, semantics, clarity, and cultural relevance. Experienced in AI data annotation, prompt evaluation, chatbot response evaluation, MTPE, ASR validation, and linguistic QA, with strong attention to detail and expertise in providing actionable feedback to improve AI outputs.

Senior Executive - Star Health & Allied Insurance

(2026-07)

• Conduct linguistic QA and quality validation of website content, ensuring grammatical accuracy, semantic correctness, consistency, and readability.
• Review and optimize localized content for SEO, search intent, keyword integration, language standards, and brand guidelines.
• Coordinate and review content delivered by team members, providing linguistic feedback and ensuring quality standards are consistently met.
• Conduct source-to-target validation, content audits, and detailed proofreading to identify translation, terminology, contextual, and formatting issues.
• Collaborate with content, SEO, and cross-functional teams to resolve quality issues and ensure timely delivery of content.

Senior Translator - Reverie Language Technologies Limited

(2024-05 - 2026-03)

• Conducted machine translation post-editing (MTPE) to refine AI-generated outputs.
• Performed Web/App localisation of digital content for regional linguistic and cultural expectations.
• Crafted clear prompts, tested AI outputs, and ensured the chatbot aligns with brand tone, accuracy standards, and user experience expectations.
• Evaluated AI-generated responses using targeted prompts to assess accuracy, consistency, relevance, and clarity, while identifying errors, hallucinations, and contextual issues.
• Coordinated with cross-functional teams including developers, product managers, and designers to ensure prompt designs meet product goals, UX standards, and content strategy.
• Annotated, labelled, and validated audio datasets, performing short- and long-form transcription and linguistic quality checks.
• Worked on Loft 2.0, supporting AI data annotation and validation tasks to improve data quality, accuracy, and model performance.
• Contributed to Google Assistant AI training through Data Compute and Crowd Compute platforms, ensuring high-quality training data.
• Created intelligent queries for Google Query Assistant to improve search interpretation and retrieval.
• Reviewed AI-generated outputs for grammatical accuracy, semantic correctness, clarity, and consistency.

Linguistic Analyst - Telus International

(2022-01 - 2024-05)

• Annotated, labelled, and validated audio datasets, performing short- and long-form transcription and linguistic quality checks.
• Worked on Loft 2.0, supporting AI data annotation and validation tasks to improve data quality, accuracy, and model performance.
• Contributed to Google Assistant AI training through Data Compute and Crowd Compute platforms, ensuring high-quality training data.
• Created intelligent queries for Google Query Assistant to improve search interpretation and retrieval.
• Reviewed AI-generated outputs for grammatical accuracy, semantic correctness, clarity, and consistency.

Senior SEO Writer - Hello Health Group

(2019-06 - 2020-09)

• Ideated, researched, translated, and wrote content on health and lifestyle topics.
• Performed on-page optimization, keyword research, and content mapping.
• Collaborated with doctors and creative teams to develop fact-based digital content.
• Ensured content quality aligned with SEO and brand guidelines.

M.Phil - Mass Communication & Journalism - BBAU, Lucknow (2013 - 2014)

Masters - Journalism - MCU, Noida (2013 - 2014)