Shilpa Nair

Organized and detail-oriented professional with experience in administration, customer service, sales, and reporting. Strong expertise in documentation, record management, client communication, and coordinating day-to-day business operations. Proficient in MS Excel, MS Word, Google Sheets, and report preparation. Able to work accurately in fast-paced environments while maintaining a high level of professionalism.

JR. TEST SPECIALIST - Fingent Global Solutions Pvt. Ltd. - Kochi, India

(2025-12 - 2026-02)

• Prepared and maintained reports and status updates.
• Coordinated with internal teams to track and resolve issues.
• Performed detailed quality checks to ensure accuracy.
• Worked in a structured, deadline-driven environment.

JR. TEST ENGINEER - Wahylab Solutions - Kochi, India

(2024-05 - 2025-05)

• Prepared detailed reports, documentation, and status updates.
• Coordinated with multiple teams to ensure timely completion of tasks.
• Conducted quality checks and maintained accurate records.
• Worked with strong attention to detail and organizational skills.
• Managed responsibilities in a fast-paced environment.

ADMIN EXECUTIVE - Cordrila Infrastructure Pvt Ltd - Kerala

(2018-12 - 2023-10)

• Managed and maintained company documentation, records, and data with accuracy and proper organization.
• Coordinated with internal teams and vendors to ensure smooth day-to-day operations.
• Monitored invoices, prepared reports, and handled client communication professionally.
• Supported management with administrative and operational tasks.

SALES EXECUTIVE - Prana stores - Kerala

(2018-12 - 2021-04)

• Provided excellent customer service and relationship management.
• Built customer loyalty by creating genuine connections and offering personalized product recommendations.
• Oversaw daily store operations, including billing, cash handling, and stock support.
• Assisted in achieving sales targets through effective customer engagement.

Bachelor of Technology (B-TECH) Engineering - ECE - Sree Budha Collage of Engineering, MG University (2018)