HR Manager - Empower India
(2025-04 - 2026-02)
Senior Analyst Benefits from March 2026
- Spearheaded HR Operations for India and the Philippines, leading high-performing teams and ensuring seamless service delivery.
- Streamlined communication by conducting weekly team meetings, driving alignment on priorities and updates.
- Enhanced team performance through structured monthly reviews, coaching, and development planning for direct reports.
- Driving automation initiatives, reducing manual efforts and improving process accuracy and turnaround times.
- Overseeing end-to-end HR Operations (Hire-to-Retire) for India and the Philippines, ensuring consistency and compliance across geographies.
- Supervise background verification processes for India, the Philippines, and the US.
- Optimized employee experience by managing onboarding and offboarding processes for India with efficiency and compliance.
- Managing statutory compliance and accurate HR records management for India.
- Improved service quality by monitoring SLAs, driving accountability, and delivering timely reports across India and the Philippines.
- Involved in Policy making
- Partnered with business leaders to resolve HR operational challenges, share insights, and support strategic decision-making.
- Benefits administration, vendor/Broker negotiation for GTL,GMC and GPA. Overseeing policy onboarding and renewals, vendor and broker coordination, employee communication and enrolment, claims support, compliance, payroll and CD management, Workday-based reporting, life-event changes, claim and market analysis, and leadership reporting to ensure accurate, compliant, and seamless benefits delivery across the organization
- Managed gratuity administration, including eligibility tracking, data validation, coordination with trust/insurer, and timely settlement as per statutory requirements.
- Workday-based reporting, life-event changes, claim and market analysis, and leadership reporting to ensure accurate, compliant, and seamless benefits delivery across the organization.
- Monitoring market trends on benefits to update the leadership
- Administering activities for PF and Pension forms
Manager - Walmart Global Technology
(2022-06 - 2025-04)
- Managing a team of 24 Direct reports with 2 Assistant Managers
- Responsible in executing all the HR Operations process as per the agreed SLA with high quality in all deliverables.
- Manages the engagement activities like Rewards & recognition program, weekly/monthly floor activities, regular meetings with the individuals from the business unit
- Managed end-to-end benefits administration and HR operations, including enrollments, vendor coordination, data integrity across HRIS/payroll systems, documentation, dashboards, and employee support.
- Working on Benefits with vendors and global HR teams on renewals, analytics, wellness initiatives, benchmarking
- Consulting with line management, providing HR guidance when appropriate.
- Analyzing trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Managing and resolving employee relations issues. Conducts effective, thorough and objective investigations.
- Providing day-to-day performance management guidance to through coaching, counseling, career development, disciplinary actions
- Working closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Planning, Recruiting and ensuring we are hiring adequate as per annual plan.
- Ensuring new hires have the best onboarding experience.
- Helping the HRBP team to bring back all employees to work and conduct regular meeting to see if the employees are fine
Deputy Manager - Morgan Stanley (Flexibility Payroll)
(2019-11 - 2022-05)
- Experience in full recruitment life cycle develop sourcing plan, sourcing, screening, candidate management, fitment, offer negotiation and closure
- Managing end-to-end recruitment process for 2 Business Units in Bangalore and Mumbai, mainly for HR, IT and Non IT. Handling Officers to Non- Officer positions
- Managing a team, assigning work, giving performance feedback
- Involved in Lateral Hiring, Internal Transfers and Temp Staff Conversions
- Managing resources on Taleo and Avature (From managing requisitions, uploading the candidates to finally closing the offers on the tool)
- Working with Hiring Manager throughout the recruitment cycle
- Initiating contact with Hiring Managers to establish precise hiring needs
- Validating job descriptions to ensure they are of a high quality
- Proof-reading and correcting copy for job advertisements (external and internal), ensuring compliance with local employment laws and BRA regulations
- Reviewing interview feedback to ensure Regulatory Requirements are met
- Propose Offers, get approvals from Local heads in India and global heads in NY, roll out the offer and initiate BGV
- Working on hiring strategies according to the head count approvals
- Reporting on positions and requisitions
- Managing vendors, assigning roles and giving feedback on the quality of candidates
HR Associate - Morgan Stanley
(2016-06 - 2019-10)
- Transitions – Part of the of Morgan Stanley HR Operations pilot project batch
- Project Management – Managing Employee Engagement Survey for 3 years
- Performance management tool – Handling a team of 6, assigning work and giving performance feedback to team
- Part of the new performance management tool implementation by working with different stakeholders to successfully run this within business units
- Requirement Gathering from the HRBP and Manager for the IT Team
- Working with the IT team to create new reports on the new tool that can be refreshed by the stakeholders to find out status
- Preparing process documentation and process maps on Visio.
- Utilizes HR systems like SuccessFactors, Workday, Business Objects and CSOD to provide data-based analysis and insights to drive strategies and provide business recommendations
- Employee Engagement Survey - Implement communication plan and manage global rollout as part of big launch. Manage Analytics, Reporting and preparing Decks, come up with strategic initiatives based on the survey results.
- Vendor Management for the Employee Engagement Survey run
- Creating reports using advanced excel functionalities like pivot tables, editing macros and preparing decks for the board members
- Following up with the team to deliver reports to the HRBP and Managers with Survey results, which help them better for decision making
- Handled a team of 6, assigning work, reporting to the Management on project status
- Learning and Development Team - Transitioning processes for the North Americas team and worked on process improvement and re-engineering
- HR Analytics - Review and analyze Business Unit data to identify trends and recommend solutions to improve performance, retention, and employee experience
- Provide support on HR metrics during client audit for performance Management and Learning and Development projects
- Assigning work to the team, mentoring and helping the team members by giving feedback
HRSC Analyst - Brady Company India Pvt Ltd
(2013-09 - 2016-06)
- Creating Swim lanes, SOP's, SLA and RACI documents for the regions
- Accountable to ensure Employee HR records are accurately created and / or maintained in Workday
- Act as Subject Matter Expert for Workday data related queries for EMEA, APAC and US.
- Recommend solutions to process failings and contribute to the continuous improvement process
- Transition processes for EMEA and APAC regions.
- Induction (on boarding) for new hires (India)
- Auditing all the transactions that are on Workday
- Processing employee transactions from hire to retire
- Managing employee records
- Ensure payroll vendor delivery meets agreed service level agreements and timelines.
- Ensure payroll processes are complying within country Legislations.
- Work with other departments, countries and sub teams in the shared services center to provide end-to-end services to internal customers
- Work with Internal teams, SPOCs and country HR services teams to obtain payroll inputs on time
- Consolidate variable payroll data into upload template for Managers
- Understand country payroll rules, taxation, pay related legislation and reporting
- Investigates and ensures that vendors correct errors associated with the payroll data.
- Liaises with Technology team personnel for analysis and resolution of system interface errors.
- Liaise with Finance for manual cheques and ensure necessary adjustments are taken into account
- Handle payroll inquiries / escalations from employees / vendors
HR Administrator - Northern Operating Services Pvt. Ltd
(2010-12 - 2013-09)
- Conducting Induction (on boarding) for new hires (India)
- Maintaining and publishing Background Verification reports for India and EMEA
- Interacting with the Vendors for Background verification reports
- Assisting in creating and maintaining process documents (DPAD)
- Handling employee grievances with regards to Benefits, Payroll, Leave, Time & Attendance Management, Probation & Confirmation and statutory compliances – PF, ESI, and Gratuity
- Benefits administration and working with vendors on renewals, wellness initiatives
- Maintaining HR Help Desk queries for all regions
- Managing India Confirmations and EMEA Probations
- Report on EMEA Probations
- Maintain employee data changes on PeopleSoft from hire to retire
- Validation of all types of entries, updated on PeopleSoft
- Liaises with internal HR partners (e.g. Learning & Development, Talent Acquisition, Payroll etc.), and other functions to ensure information flows in an effective way
- Assisting Managers in PMP process
- Reporting and elevating issues to management and other stakeholders as appropriate
- Maintaining and publishing Employee Insurance reports
- Maintaining and publishing head count and attrition reports
- Managing employees exit process
- Point of contact for all the employees in the organization
