Shilpa Vishwakarma

Detail-oriented Payment Poster Specialist with extensive experience in high-volume RCM, EOB/ERA processing, and accurate ledger reconciliation. Expert in resolving complex billing discrepancies and ensuring regulatory compliance. Committed to optimising revenue cycles through precise data management and communication.

RCM Specialist - eclinicalworks

(2025-10 - 2026-06)

• Optimised revenue cycles by resolving complex billing errors every day.
• Managed patient accounts to ensure prompt insurance payment processing.
• Internal request raised to solve the patient accounts.
• Employer payment posted according to CPT payments.
• worked on Payment Ids and talled as per batch ID.

Sr. PAYMENT POSTER SPECIALIST - HEALTH PRIME SERVICES PVT. LTD

(2024-11 - 2025-09)

• Worked on EOB's and ERA's
• Insurance payments and Patient payments.
• Liaise with insurance payers to rectify payment errors and claim delays.
• Audit financial records to maintain rigorous compliance with regulations.
• Resolve unapplied cash discrepancies to ensure precise ledger balancing.
• Manage high-volume patient payment postings whilst meeting tight targets.

PAYMENT POSTER SPECIALIST - GoBBS HEALTHCARE SOLUTIONS PVT. LTD.

(2022-09 - 2024-10)

• Downloaded EOB'S and ERS's from the insurance portals for the multiple payers.
• Posted payments for the multiple patients, Insurance and Client accounts.
• Worked on multiple reports anf Tasks like Bad debts, Payments, Balance control, Insurance Payment research tasks, Approval tasks, exception reports etc.
• Log maintained for received payments, posted paymente for both Manual and Electronic postings, Unidentified account log, Client payments, etc.
• Retro payments posting

PAYMENT POSTER SPECIALIST - HEALTH PRIME SERVICES PVT. LTD

(2019-11 - 2022-05)

Downloaded Bills & Receipts of Insurance companies which called on EOB's for multiple payers. Accounted the payments received from the payer against the claims submitted to the insurance companies for the health care services provided. This process involves identifying Patient accounts, Doctors/Providers, Billed

• amount, allowed amount, paid amount, write off, offset amount and applying the payments in the billing software.
• Analyzed the system reports for controlling balances of the patient and insurance companies, Patient statement for sending proper responsibility to the patient, IPR tasks, Adjustment tasks etc.
• Maintained logs for the payments, denial cheques and Reconciliation file for the daily deposited payments received by the client.
• Matched the payments amounts report with the actual deposit amount.

M.COM - Mumbai University (2019 - 2021)

B.COM - Mumbai University (2013 - 2016)

H.S.C. - Mumbai University (2012 - 2013)

S.S.C. - Mumbai University (2011 - 2012)