Shilpi Parihar

Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.

HR Recruiter - Hr vision consultant pvt ltd. - New Delhi, Delhi

(2024-07)

• Source qualified candidates through online job boards, social media networks, referrals.
• Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
• Reviewed resumes and applications to determine which candidates met the position criteria.
• Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Explained job duties, compensation and benefits to potential candidates.

Customer Advisor - Concentrix - Gurgoan, Delhi

(2022-04 - 2023-09)

• Take ownership of customer issues.
• Troubleshoot problems and drive resolutions.
• Escalate unresolved issues to relevant internal teams.
• Collect prompt and accurate customer feedback.
• Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers.

Customer Sales Executive - Calvin Klein - Delhi, Delhi

(2020-09 - 2021-09)

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Understanding key customer individual needs and addressing these.

Master of Business Administration - Marketing Management - Narsee Monjee University (2023-05)

Bachelor degree - Fashion Designing - Amity University (2020-03)