Head of Operation – Kerala at KUN CAPITAL (2025-01 – Present)
- Leading Ashok Leyland operations
- Turned around a sinking organization
- Improved Network, sales volume by 30%, improved Vahan by 2%
- Brought a customer first culture and an innovation culture
Chief Operating Officer at Vayalat Group Automotive Division (2024-02 – 2025-07)
- Lead Mahindra and Honda dealership operations with responsibility spanning sales, after-sales, service, spares, finance, used cars, customer experience, infrastructure and business controls
- Turned around Mahindra sales to the highest level since inception and increased Kochi market share from 2% to 4.5%
- Raised Service & Spares turnover to ₹2.25 crore per month; invested ₹1.5 crore in infrastructure/equipment
- Added LMM as a new vertical alongside PV & CV; completed Bodyshop and LMM workshop infrastructure projects
- Doubled used-car business and improved finance/accessories income; cleared ageing vehicle and spare inventory
- Redesigned budgets and moved the organization to cost-centre-based accounting; renegotiated vendors for cost reduction
- Improved sales-team productivity by 100%, strengthened customer experience, and reduced legal cases by 50%
- Turned around a perennial loss-making Honda unit to breakeven through integrated Sales, Service, Spares and Digital Marketing strategies
Business Consultant at Self-employed (2020-07 – 2024-02)
Consulted with automotive dealerships, business schools, SMEs and educational institutions on restructuring, operational streamlining, systems, processes, review mechanisms and transformation.
- Consulted with automotive dealerships on restructuring, operational streamlining, systems, processes, review mechanisms and transformation
- Head of Operations – KVR Automobiles, Malappuram & Palakkad; streamlined a loss-making dealership
- Head of Sales – Rajasree Motors, Mercedes-Benz, Thiruvananthapuram; Head of Operations – SS Mahindra, Thiruvananthapuram
- Supported Lead College of Business in developing and rolling out a Lead Certified Entrepreneur program
Chief Operating Officer at First Advanced Automobiles (2016-11 – 2019-12)
- Owned full dealership operations for passenger-car and commercial-vehicle businesses across Sales, After-Sales, Parts, Credit, Marketing, HR and Finance
- Accountable for organizational P&L, annual budgets, gap analysis, manpower and infrastructure investment decisions
- Redesigned departments to maximize revenue and reduce cost; reviewed income sources and developed expansion plans
- Built customer-centric operating practices, launched cost-effective lead-generation campaigns and introduced a structured used-car program
- Led fleet-customer credit reviews, principal negotiations, legal-case reviews, talent acquisition and performance/reward systems
Regional Director – Renault at Suhail Bahwan Automobiles (2014-01 – 2016-10)
- Managed Renault business in the Dammam region across Sales, Marketing, Service, Parts, Customer Satisfaction, Stocking, HR and Administration
Business Head – Infiniti at Suhail Bahwan Automobiles (2010-12 – 2013-12)
- Managed luxury-automobile business covering Sales, Marketing, principal liaison, customer satisfaction, stocking, manpower and profitability
General Manager – Nissan at Suhail Bahwan Automobiles (2009-10 – 2010-12)
- Led Sales & Marketing across 12 branches; handled stock ordering, retail/fleet sales, finance tie-ups, customer satisfaction, recruitment, training and Nissan standards compliance
Assistant General Manager – Renault at Suhail Bahwan Automobiles (2008-04 – 2009-10)
- Managed Renault Sales & Marketing across six branches and fleet sales
Profit Centre Head at Popular Vehicles & Services (2005-01 – 2008-12)
- Managed 12 branches across 4 districts, annual volume of 7,000 Maruti cars, 200 sales personnel and 150 support staff
- Led P&L, sales administration, customer satisfaction, promotions, allied income, inventory and manpower
Manager Sales Operation / Sales Manager Fleet Sales at Oman Trading Establishment / Saad Bahwan Group (1995-01 – 2005-12)
- Multi-franchise, multi-location operations
- Retail finance processing for 15,000 vehicles annually across 10 locations
- Fleet/institutional accounts, forecasting, budgeting, training and market analysis
Area Sales Executive at ITW Signode India (1996-01 – 1999-12)
- Concept selling of engineered repair/maintenance solutions
- Project cost-benefit analysis and institutional sales
Sales Executive at Kinetic Engineering (1995-01 – 1996-12)
- Primary/secondary target achievement
- Dealer/sub-dealer appointment
- Dealer training, local marketing and retail finance
