Shishir Kumar

AI Governance professional with 5+ years of hands-on experience in human-in-the-loop oversight of production-scale AI systems at Amazon's Just Walk Out (JWO) technology division. Proven expertise in algorithmic auditing, AI output quality assurance, anomaly detection, and governance framework design for transformer-based multi-modal foundation models. Skilled at bridging technical AI system behaviour with compliance, operations, and product stakeholders.

Seeking to leverage deep operational AI governance experience in a dedicated Responsible AI, AI Risk Management, or AI Governance role — contributing to ethical, accountable, and transparent AI deployment at scale.

AI Governance & Quality Operations Specialist - Amazon - ADCI - Uttar Pradesh

(2021-12)

• Conducted 5+ years of continuous human oversight audits on outputs from JWO's transformer-based multi-modal foundation model, ensuring accountability, accuracy, and fairness standards across autonomous retail operations globally.
• Performed algorithmic auditing and anomaly detection to identify model failure patterns, bias indicators, and error modes in AI-generated customer receipts — directly informing governance decisions and model refinement priorities.
• Analyzed AI confidence thresholds and escalation protocols to ensure model reliability and appropriateness, aligned with ISO 42001 human oversight mandates.
• Managed structured human-in-the-loop feedback loops supporting continuous model retraining and governance cycles in collaboration with ML engineering teams.

B.Tech - Electronics & Communications Engineering - Vidya Institute of Technology & Science

B.Tech - Electronics & Communications Engineering - VITS College