Shiv Vachan

Experienced grocery and dark-store operations professional with hands-on experience in team supervision, shift management, inventory control, picking and packing, dispatch, rider coordination and customer order fulfilment. Currently working as a Senior Captain with Blinkit Grocery Pvt. Ltd. Strong understanding of FIFO, stock movement, near-expiry and damaged stock handling, SOP compliance and daily task allocation. Reliable, safety-conscious and comfortable working in fast-paced environments.

Senior Captain – Grocery Operations at Blinkit Grocery Pvt. Ltd. (2023 – Present)

• Lead daily store operations and coordinate shift activities to maintain smooth fulfilment.
• Supervise store staff and coordinate rider operations to support timely order dispatch.
• Handle cash management and daily reconciliation as required.
• Manage Fresh Fruits & Vegetables (FNV) operations and maintain product quality.
• Ensure smooth order picking, packing and dispatch with strong accuracy and attention to detail.
• Maintain inventory accuracy using FIFO practices and monitor inward and outward stock movement.
• Manage near-expiry and damaged stock in line with company procedures.
• Ensure compliance with company SOPs, safety requirements and operational standards.
• Allocate daily tasks and support team productivity across the shift.

Associate – Grocery at BigBasket (2020 – 2023)

• Picked and arranged grocery products according to customer orders.
• Handled fresh produce, pantry staples and general grocery items.
• Supported shelf stocking, product checking and order preparation.
• Worked efficiently in a high-volume grocery fulfilment environment.

Grocery Delivery / Delivery Associate at BigBasket / Grab (2019 – 2020)

• Delivered grocery orders accurately and on time to customers.
• Collected orders from the store and completed assigned deliveries.
• Communicated with customers regarding delivery locations and order handover.
• Provided professional customer service during deliveries.

10th Pass – CBSE