Shiva Kumar

Dedicated and results-driven banking professional with strong experience in the banking sector, seeking the position of Assistant Manager to utilize my skills in customer service, operations management, team coordination, and financial services. Committed to contributing to organizational growth through professionalism, accuracy, and excellent customer relationship management while continuously enhancing my banking knowledge and leadership abilities.

Assistant Manager at The Kakatiya Co-operative Urban Bank Ltd. (2025-01 – Present)

• Managing daily branch operations and ensuring smooth banking services
• Supervising staff performance and customer service activities
• Handling account operations, loan processing support, and compliance tasks
• Maintaining customer relationships and resolving service-related issues
• Supporting branch growth through operational efficiency and team coordination

Cashier at The Kakatiya Co-operative Urban Bank Ltd. (2022-01 – 2025-01)

• Managed daily cash transactions including deposits, withdrawals, and payments
• Maintained cash balance and ensured accuracy in day-end reconciliation
• Handled customer queries related to transactions and account services
• Ensured compliance with banking procedures and internal controls

Clerk at The Kakatiya Co-operative Urban Bank Ltd. (2017-01 – 2022-01)

• Performed account opening, documentation verification, and record maintenance
• Assisted customers with banking services and transaction support
• Processed daily vouchers, entries, and branch administrative tasks
• Maintained accurate customer records and supported branch operations

SSC – ZPHS HIGH SCHOOL MANCHANPALLY (2013-01)

INTERMEDIATE – GOVT JUNIOR COLLEGE PARGI (2018-01)

B.A – TAKSHASHILA DEGREE COLLEGE VIKARABD (2025-01)