Shiva Kumar

Results-driven Senior Analyst – Operations with 7 years and 5 months of extensive experience in logistics invoice auditing, freight payment processing, and supply chain operations. Proven expertise in validating transportation invoices, auditing freight charges against contractual rate cards, and identifying billing discrepancies. Adept at collaborating with carriers and customers to ensure seamless, accurate invoice processing.

Recognized for fast-track career progression and operational excellence.

Senior Analyst – Operations - Infios (Körber Supply Chain Solutions)

(2019-01)

• Invoice Auditing: Audit complex transportation and freight invoices to ensure strict accuracy and regulatory compliance.
• Data Verification: Thoroughly verify shipment logistics details, including shipper/receiver information, addresses, countries, port codes, lane IDs, and service levels.
• Rate Validation: Validate billed amounts against contractual rate cards maintained in Excel, reviewing country-specific pricing structures.
• Discrepancy Management: Identify, document, and track billing exceptions, communicating findings directly to customers and carriers through designated portals.
• Stakeholder Coordination: Partner with carriers and customers to resolve invoice disputes, obtain supporting documentation, and re-audit returned invoices.
• Final Approval: Approve and close validated invoices for payment, consistently meeting operational SLAs and quality standards.
• Accelerated Promotion: Promoted to Audit Level (Level 3) within 3.5 years, significantly outperforming the standard company timeline of 4+ years.
• Performance Recognition: Honored with the prestigious GP Award for outstanding operational performance and contributions.
• Error Reduction: Greatly reduced payment errors through meticulous invoice validation and systematic discrepancy management.

Master of Business Administration (MBA) - Finance - P.V. Ram Reddy College (2022)

Bachelor of Commerce (B.Com) - Computers - Jagrithi Degree College (2018)

Intermediate (MPC) - Narayana Junior College (2016)

SSC - St. Martin's High School (2014)