Regional Manager - Boba bhai Ventures Pvt ltd - south
(2025-05)
- Led daily operations to ensure smooth workflow and productivity.
- Managed and developed team members through training and mentorship programs.
- Oversaw budget management and resource allocation for efficient operations.
- Implemented strategic initiatives to improve overall operational efficiency.
- Coordinated cross-departmental collaboration to enhance service delivery.
- Analyzed market trends to inform business strategy and decision-making.
- Established performance metrics to monitor progress and drive accountability.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
City head –Operations - Leon Grill India Pvt Ltd - Bengaluru, India
(2023-11 - 2025-05)
- Spearheaded staff development initiatives through training in customer service and upselling techniques.
- Implemented inventory control systems to reduce food spoilage and waste.
- Maximized profitability by optimizing purchasing processes and enforcing cost control measures.
- Cultivated partnerships with local vendors to secure high-quality ingredients at competitive prices.
- Conducted regular line checks to maintain quality assurance standards.
- Oversaw maintenance operations to ensure optimal equipment and building conditions.
- Monitored industry trends to keep offerings relevant and appealing.
- Enhanced financial controls to mitigate theft risks and ensure accurate accounts.
Regional Category Manager Fresh Food -South - Spencer's Retail Pvt Ltd - India
(2022-07 - 2023-11)
Handled with 57 Stores
- Collaborated with executive leadership to establish long-term goals and strategic plans for food and beverage department.
- Enhanced revenue growth by developing strategic marketing campaigns targeting local and regional clientele.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Streamlined operations for improved efficiency, implementing new inventory management systems and staff training programs.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Implemented effective inventory control systems to reduce food spoilage and waste.
City Manager -Operation and Production - Amadora Gourmet And Ice Cream Private Ltd - Chennai, India
(2021-05 - 2022-06)
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
- Adhered to applicable local, state, and federal regulations governing land use and growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Pursued learning opportunities and maintained current understanding of trends and technological advances in municipal management.
- Oversaw over 7 personnel working in multiple areas.
- Managed up to 4 projects per year.
- Consulted with managers to formulate racial equity plans for minority hiring by city departments.
Business Unit Manager - Bundl Technologies' Pvt Ltd - Chennai, India
(2019-05 - 2021-05)
Handled with 7 Brands
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Developed policies and procedures for effective pharmacy management.
- Promoted culture of safety within unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Successfully negotiated client contract renewals to create increased revenue.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Mentored new hires during orientation periods for seamless integration into team while maintaining high-quality patient care standards.
- Swingy cloud kitchen And Insta mart
Pan India Deputy Category Manager -Fresh Food - Spar Hypermarket - Bangalore, India
(2017-05 - 2019-05)
As a Category Manager, you will be responsible for overseeing the strategic planning, development, and execution of product categories within a company. Your main objective will be to maximize sales and profitability by ensuring that the right products are available at the right time and in the right quantities. You will work closely with cross-functional teams, such as marketing, sales, and supply chain, to drive growth and achieve overall business objectives.
- Strong analytical and problem-solving skills, with the ability to interpret data and make strategic decisions.
- Excellent negotiation and relationship-building skills to effectively collaborate with suppliers and internal stakeholders.
- Proven experience in category management or related roles, with track record of driving sales growth and profitability.
- Knowledge of market research techniques and familiarity with market research tools.
- Strong project management skills, with ability to prioritize and meet deadlines.
- Excellent communication and presentation skills to effectively communicate category strategies and plans to stakeholders.
- Proficiency in using data analysis tools and software, such as Microsoft Excel, to analyze and interpret sales data.
- Knowledge of retail and consumer behavior trends, including e-commerce and digital marketing.
- Ability to work in fast-paced, dynamic environment and adapt to changing market conditions.
- Strong leadership and team management skills to effectively lead cross-functional teams.
- Increased productivity by developing comprehensive project timelines and monitoring progress closely.
- Evaluated staff performance through regular reviews, identifying areas for improvement while recognizing achievements that contributed positively to departments mission.
- Enhanced team efficiency by streamlining communication processes and implementing new procedures.
Multi Unit Manager - Cream Stone - Chennai, India
(2015-02 - 2017-05)
- Evaluated operational procedures to identify inefficiencies and implement corrective actions.
- Launched new products and services across all units, enhancing market share in competitive sectors.
- Established key performance indicators for each location to monitor progress towards objectives.
- Managed financial operations of multiple units to ensure effective cost control and revenue generation.
- Reduced employee turnover by creating a positive work environment that promoted professional development.
- Resolved customer concerns using industry expertise and analytical skills to enhance loyalty.
- Maintained strong customer relations through proactive problem-solving and successful corrective measures.
- Collaborated with cross-functional teams to promote continuous improvement initiatives across all locations.
Area Manager QSR Operations - BANGS Ventures Pvt Ltd. - Chennai, India
(2012-07 - 2015-02)
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Supervised 8 locations to enforce high-quality standards of operation.
Restaurant General Manager - PIZZA HUT - Chennai, India
(2006-01 - 2012-09)
- Oversaw inventory control practices, reducing waste and optimizing stock levels.
- Monitored restaurant operations, adjusting schedules to accommodate peak customer demand.
- Maintained strong vendor relationships to ensure timely delivery of high-quality products.
- Developed insights into industry trends for informed menu, pricing, and promotional decisions.
- Managed staff schedules to ensure coverage and minimize labor costs during peak periods.
- Evaluated operational procedures for efficiency improvements while prioritizing guest experience.
- Conducted regular performance evaluations, offering constructive feedback for growth.
- Established rapport with guests through personalized interactions, fostering repeat business.
