Shivam Gupta

ECE graduate with hands-on NOC operations experience at DXC Technology and practical Splunk SIEM expertise gained through Next-Generation SOC Analyst Training. Independently deployed and configured a full Splunk distributed architecture — including Heavy Forwarder, Universal Forwarder, Indexer, Search Head, and Deployment Server — on VMware virtual machines. Experienced in WMI and Universal Forwarder-based data integration, index creation with custom retention policies, and backend configuration management.

Strong networking foundation (CCNA-level) providing deep understanding of network traffic and logs analyzed in SOC environments. Targeting L1 SOC Analyst roles where NOC alert-handling experience and Splunk hands-on skills can deliver immediate value.

NOC Engineer Intern at DXC Technology (2025-09 – 2026-05)

• Monitored 100+ daily network alerts and system health metrics using ScienceLogic in a 24/7 live production NOC — directly applicable to SOC alert triage and monitoring workflows
• Performed first-level incident triage and troubleshooting for network/connectivity issues following structured SLA and SOP escalation procedures
• Managed end-to-end incident ticket lifecycle (creation → classification → escalation → resolution) using priority-based workflows — core skill for L1 SOC operations
• Identified and documented recurring network anomalies reported to senior engineers — developing pattern recognition skills essential for threat detection
• Researched EOL/EOS data for IT assets, building awareness of asset risk and vulnerability exposure relevant to SOC asset visibility

Maths & Physics Tutor at Filo (Online Tutoring Platform) (2022-05 – 2024-06)

• Delivered structured live doubt-solving sessions, strengthening clear communication and analytical reasoning skills

B.Tech in Electronics & Communication Engineering (ECE) – Samrat Ashok Technological Institute (SATI) (2020-08 – 2024-07)

12th (PCM) – Samdariya Public School Jabalpur (M.P.) (2018-05 – 2019-05)