Shivam K. Sharma

Network Security Analyst with approximately 3 years of professional experience in IT infrastructure and enterprise security, specializing in the deployment, configuration, and management of Netskope Security Cloud. Proven expertise in policy design, rule tuning, and incident analysis across NG-SWG, CASB, and DLP modules. Skilled in managing Netskope Client deployments, optimizing steering configurations, and integrating network security workflows with Fortinet tools (Fortigate, FortiAnalyzer) and ZOHO ITSM to ensure robust threat defense and data protection.

Network Security Analyst - SK Finance Ltd.

(2023-09)

• Module Deployment & Policy Design: Deploy, configure, and manage Netskope modules, including NG-SWG, CASB, DLP, and Private Access, creating and optimizing security policies for web and cloud applications.
• Encrypted Traffic & Threat Defense: Implement inline SSL/TLS inspection policies for continuous encrypted traffic monitoring, threat prevention, and data loss protection.
• Traffic Steering & Agent Management: Manage Netskope Client (agent) configurations and traffic steering; troubleshoot complex issues related to network routing, proxy controls, and application access.
• Incident Analysis & Rule Tuning: Perform real-time incident analysis and rule tuning by monitoring firewall events and proxy traffic using the Netskope Dashboard and FortiAnalyzer to detect anomalies.
• Identity & Session Control: Oversee Surrogate Cookie identification and session profiles to maintain secure, continuous access policies for roaming enterprise users.
• SD-WAN & Infrastructure Integration: Integrate Netskope SD-WAN devices with core security tools to ensure encrypted network connectivity and reliable, policy-enforced traffic routing.
• Ticketing & Documentation: Collaborate with IT infrastructure teams on incident response, utilizing ZOHO ITSM for service management, while documenting configurations and operational guidelines.

Bachelor of Technology - Information Technology - Rajasthan Technical University, Kota (2023)

12th - DS Science Academy, Gangapur City (2019)

10th - Arihant Senior Secondary School, Gangapur City (2017)