Shivam Kumar

Sales and Academic Counselling professional with experience in B2B/B2C sales, customer relationship management, and student counselling. Skilled in understanding customer needs, handling objections, booking demo sessions, and guiding parents and students toward the right learning solutions. Previous experience in territory sales at Asian Paints and sales internship at ITC. Strong communication, negotiation, and relationship-building skills.

Academic Counselor - Sri Chaitanya Techno School - IA, Delhi

(2026-06)

• Counseled parents and students on academic programs based on learning needs.
• Generated and managed leads through outbound calls and follow-ups.
• Scheduled 1-to-1 demo sessions and drove student engagement.
• Handled parent objections and supported course conversions.
• Maintained CRM records and tracked lead follow-ups.
• Achieved daily targets for calls, demos, and conversions.

Territory Sales executive - ASIAN Paints - bhubaneswar, odisha

(2025-05 - 2025-12)

Managed territory sales by developing monthly plans and executing strategies to achieve business targets. Strengthened dealer relationships through regular market visits, scheme communication, and ensuring material availability. Expanded the dealer network by onboarding new counters and promoting priority products to drive category growth.

Analyzed sales data to identify performance gaps and implemented corrective actions to improve market penetration. Coordinated with cross-functional teams to resolve dealer and customer issues, ensure smooth supply, and maintain timely payment collections.

sales trainee representative - ITC Limited - ranchi, jharkhand

(2024-05 - 2024-07)

• Led a project to improve AVF (Availability, Visibility, Freshness) and achieve sales targets for Classic ICON cigarettes in top retail outlets.
• Ensured strong product visibility and display standards across selected outlets while coordinating with retailers.
• Conducted market observations to track product availability, improve shelf presence, and support sales growth within the assigned cluster.

PGDM - marketing and finance - Institute of management and information Science (2025-06)

BHM - Bsc in hospitality and hotel administration - Aahoran state Institute of Hotel Management (2022-06)

BHM - Bsc in hospitality and hotel administration - Aahoran state Institute of Hotel Management (2022-06)