Shivam Kumar

Data Entry, finance, products selling

cinepolite at Cinepolis (2026-01 – 2026-05)

• Data Entry, finance, products selling

Insurance Advisor at Aastha insurance company (2025-01 – 2025-11)

Generated new customers through lead generation and referrals, understood customer requirements, and recommended suitable insurance products. Explained policy features and benefits, managed customer follow-ups, and achieved sales targets through effective communication and relationship management.

HR Executive and Recruiter at eyarli job (2025-05 – 2025-08)

• specific Hr executive of the position

Customer Care Executive at Early job (2025-05 – 2025-07)

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

• Handle inbound/outbound calls professionally and provide information about products/services
• Identify customer needs, clarify information, and close sales
• Maintain a high level of customer satisfaction through effective problem-solving
• Achieve sales targets and goals as set by the company

B.B.A. / B.M.S. in Management – Patliputra University, Patna (2024)

Class XII – Bihar Board (2024)

Class X – Bihar Board (2022)