Shivam Kumar

MBA student specializing in HR and Finance with hands-on experience in data analysis, Excel dashboards, and digital banking research. Skilled in Power BI, SQL, and data-driven decision-making, seeking an opportunity to contribute to business insights and organizational growth.

Internship - Digital Banking Research and Analysis at India Post Payment Bank (2024-06 – 2024-08)

• Conducted surveys to evaluate customer satisfaction with IPPB's digital banking services
• Analyzed feedback on app usability, transaction speed, and service quality using Excel
• Organized financial awareness workshops for 200+ rural citizens
• Promoted digital banking and savings schemes
• Appreciated by senior staff for effective communication and grassroots-level impact

10th – GALAXY INTERNATIONAL SCHOOL (2019-04 – 2020-03)

12th – D.A.V POLICE PUBLIC SCHOOL (2021-04 – 2022-05)

Bachelor of Business Administration in Business Administration – OM STERLING GLOBAL UNIVERSITY (2022-09 – 2025-06)

Master of Business Administration in Business Administration – OM STERLING GLOBAL UNIVERSITY (2025-09)