Shivam Sharma

Maintaining HR records using HR information system to manage employee data. Tracking Attendance and Leave Management Organizing Employee Records in Excel and Word.

HR EXECUTIVE at Haveli restaurant and Resorts (2026-02 – Present)

• Maintaining HR records using HR information system to manage employee data.
• Tracking Attendance and Leave Management
• Organizing Employee Records in Excel and Word.
• Addressing employee relations issues and resolving conflicts

CENTRE MANAGER at NHS Hospital (DCDC Kidney Care) (2024-11 – 2025-12)

• Manage daily center operations, ensuring efficiency, quality, and adherence to established standard operating procedures (SOPs).
• Ensure strict adherence to clinical protocols, manage patient schedules, and respond to patient service issues promptly.
• Supervise, train, and motivate technical and administrative staff.
• Oversee maintenance of infrastructure, medical equipment (e.g., dialysis machines), and inventory/supply levels.
• Implement and monitor quality improvement initiatives and ensure the center meets accreditation standards (e.g., NABH) and regulatory requirements.
• Handle billing, prepare daily sales reports (DSR), and manage administrative tasks.
• Maintain Professional relation with Hospital Management for smooth Running of the centre.

ASSISTANT HR at Haveli restaurant (2024-04 – 2024-08)

• Maintaining HR records using HR information system to manage employee data.
• Maintaining attendance record of employee.
• Preparing new joining & left detail of employee.
• Addressing employee relations issues and resolving conflicts.

MARKETING EXECUTIVE at Virk IVF hospital (2023-08 – 2023-11)

• Regularly interact with the local doctors and maintaining good relationship with them.
• Promote hospital awareness towards existing and new customer.
• Creating market plan that outline the strategies to get more customer.
• Providing the detail of all types of treatment and their cost to the drugstore and BAMS doctors.

Sales Executive at Times of India (2018 – 2018)

My role included focusing on growing revenues from new and existing client accounts by building relationships with key decision-makers and making sales presentations with good use of 'Consultative Sales Process' approach. During my tenure i got to learn new things as a fresher.

MASTER, BUSINESS ADMINISTRATION in Business Administration – Apeejay Institute of Management, Punjab technical university (2018-04)

BACHELOR OF COMMERCE in Commerce – D.A.V College Jalandhar, Guru Nanak Dev University (2015-05)

12TH – Govt.

Model Co Ed Senior

Sec. School (2012-03)

10TH – Tagore model high school (2010-03)