Shivam Singh

Operations professional experienced in marketplace onboarding, Catalog operations, and partner support. Skilled in managing large Catalog datasets and coordinating cross-functional teams to ensure marketplace readiness.

Operations executive at Axai.ai (formerly Gogullak) (2025-08 – 2026-02)

Managed merchant onboarding and catalog operations across multiple ONDC domains with focus on data verification and compliance.

• Managed merchant onboarding and catalog operations across multiple ONDC domains
• Verified catalog data, pricing, and compliance to ensure accuracy and platform readiness
• Identified and resolved data discrepancies, improving overall catalog quality
• Collaborated with cross-functional teams to streamline workflows and partner support
• Handled high-volume operational tasks with strong attention to detail and accuracy

Catalog management at Amber (2024-09 – 2025-02)

Managed large-scale property listings with focus on data quality, accuracy, and team coordination.

• Managed 10,000+ property listings ensuring accuracy in pricing, availability, and descriptions
• Conducted data quality checks and resolved inconsistencies across listings
• Improved listing quality and reduced errors through continuous monitoring
• Coordinated with onboarding and partner teams to ensure smooth catalog updates
• Mentored new team members and accelerated onboarding process

BBA in Business Administration – Patliputra University, Patna (2021-04 – 2024-04)